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Joe W.
Joe W.
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How to access website  en

Autor: Joe W.
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Hi 

I interned for a florist company in Ireland 2013-2014 who were developing a website on websitex5. They moved onto another platform and then abandoned the website altogether. Last week they contacted me saying they want to update the original site but they couldnr access it. But its been so long since I was with websitex5 I'm not sure how to help. Can I get the original login details somewhere the site is clonmelflowers.ie

Thanks for any helo you can give me

Joe

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Paul M.
Paul M.
Moderator

Hello Joe,

The website at that address wasn't built using WebSite X5, which I suspect is what you mean when you say that the florists moved to another platform.

But if not then I suggest contacting the following company, who are linked to on the website footer:

http://www.floralcloud.co.uk/

I'm not sure what you mean by 'login details' as these are not required to work on a WebSite X5 project.  Do you refer to the email address and password required for activation of the software licence?  If so then the original clients will have to submit a request for support, as the software licence is non-transferable.

When using WebSite X5 the software is linked and registered to a single email address, as opposed to websites or domain names.

Kind regards,

Paul

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