WebSite X5Help Center

 
Luis S.
Luis S.
User

Text object bug  en

Autor: Luis S.
Visitado 1563, Seguidores 1, Compartilhado 0  

Hey guys!

This problem is very annoying and I'll try to explain it in the best way possible since English is not my native language.

Sometimes when I input some text inside text object and after a couple of previews, one blank space + a blank line is inserted between every "period" (full stop?), this happens almost 100% when the text is copied from a WORD (even after I remove the format). The problem looks something like this:

BEFORE:

This text is an example for you to see what I am talking about. Just before this part a blank line appears after previewing.

AFTER PREVIEWING A COUPLE OF TIMES:

This text is an example for you to see what I am talking about.

  (1 blank space + a full blank line appears)

Just before this part a blank line appears after previewing.

Publicado em
3 RESPOSTAS
Incomedia
Claudio D.
Incomedia

Hello Luis,

Sometimes words adds extra formatting which can cause issues.

Have you tried to paste the text before in notepad and then to copy it from there and paste it in the program to see if then it still happens?

Many thanks!

Ler mais
Publicado em de Claudio D.
Luis S.
Luis S.
User
Autor

yeah I commonly copy the text from the Word and then paste it in the browser address field since it is always opened and then there's no problem...

Anyway, my comment is trying to let the developers know that there's a problem with the text cell when copying from other sources so it would be great to see this as a problem, we should not be doing this copy/paste/copy/paste procedure, it is not optimal since the clients send words with the texts and this is supposed to be the PRO version of the software.


Thanks Claudio!

Ler mais
Publicado em de Luis S.
Incomedia
Claudio D.
Incomedia

Hello Luis,

If you select the whole text and then you press the reset format button does this helps to remove the extra space added?

Did you install all Office updates since this could also help in some cases since it could be an issue of the Word Version used?

Many thanks1

Ler mais
Publicado em de Claudio D.