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Simon E.
Simon E.
User

Lost the web site  en

Autor: Simon E.
Visitado 1465, Seguidores 1, Compartilhado 0  

I have today been creating a more up to date web site of my Hypnotherapy on the last but one version, I have spent 4 hours today doing, so, filled everything in, named it all and have been reviewing it quite regulalrly to look at it, 5 minutes ago I went to review and it crashed, now when I re open the programme the web site is not listed, WHY WHY WHY, Ive upgraded to the new version every time, even though had issues, but I cant believe I can not find all my work from this morning WHY

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Esahc ..
Esahc ..
Moderator

Simon

I am sure Incomedia will comment/assist, but I learnt some months ago after a catastophic loss in V12 that I can create a backup at any time by clicking the down arrow next to save (PRO).  In my case it was a salutory lesson, but I now consider myself prepared for the next catastrophy.  I no longer save and save often, I backup and backup often.

Good luck.

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Simon E.
Simon E.
User
Autor

Thanks, Ive searched high and low , but still nothing, 4 hours later nearly back to where I was, really annoying you can not call them, only software IO know you have to communicate like this

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Publicado em de Simon E.
Incomedia
Elisa B.
Incomedia

Hello Simon, 

I am sorry for your situation but unfortunately you should have done frequent back ups like Esahc has suggested. I am really sorry that you lost your work but unfortunately there is little we can do with this issue. 

I thank you for your understanding and patience. Kind regards.

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Publicado em de Elisa B.