Uh-oh, your latest software version doesn't work with this. 
Autor: Darrell Miller
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I am trying to get a complete template so that I can enter my information and have a ready to go website. I find this program very difficult to understand with terms I don't understand. Breakpoints, etc. I have no clue. I've watched videos which helped a little but this is designed for much younger than me. I bought this at Best Buy, so far a bad investment. The message below always pops up when I select a template in the Market Place. I have v 12.
Uh-oh, your latest software version doesn't work with this.
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hi
are you buying templates of the incomedia marketplace or from the user marketplace, can you provide us with more details and screenshots so we can help you better. You can also get templates for v9 - v13 from https://www.x5tuts.com as well as the marketplace on the helpcenter.
regards
jamie
Hello Darrell,
Please watch the 3 comprehensive YouTube tutorials that I just released. They will answer a lot of your questions.
Just do a quick search on this forum for New Website X5 Tutorials and you will find all the links.
Please let me know what you think of these tutorials.
Darrell, it might be even easier to find my tutorials if you just do a search for Myron A.
Dear Darrell,
the Marketplace Templates have been created using WebSite X5 13, for this reason they unfortunately cannot be used with a lower version, I am sorry!
If you want to, you can enjoy a 20% discount of WebSite X5 13 , which you will find in the "Offers" section of your account. If you decide to purchase it now, you will get the corresponding edition of version 14 as well and for free.
Thank you! I wish you a lovely day. Kind regards.