Hello Serg,

I just tested social icons and it works fine. I don't have the audio object....

Did you just update? Try a reset of pc, else delete the objects, then reinstall that usually helps.

Let me know....

best Regards,

Andre

Yes, I have the same problem since a couple of weeks ago. X5 v13. When exporting is displayed correctly on the website...

pic 2.

Yes it's work if you before update a list of objects or reinstall the selected objects.

But after restart the programm i lost icon and get a bug.

I know what the problem is - it's the bugs of programmers who added a damaged icon to objects. Please inform support.

Serg,

I will set the post for Incomedia to respond.

But today they have an holiday, so hopefully tomorrow or friday they will pick this up.

Thanks!

Hello Serg Linds,

Which windows version are you using?

Many thanks!

Win7 sp1 32b

But i can't understand that this information may help.

•

Serg,

Could there be a seperate program that interferes somehow?

I see no other people with this, and at startup and install it works correct, so there it seems alright. So all hard and software seems good at that time, It is so very strange that after a restart it does not anymore.

What happens in the between time? Can other some program have influance?

It's just a thought ......

Ok. Anything maybe.

Please just go to path (like in my latest screenshot) of installed object and try open icon.png.

Hello Serg,

Please try to repair the .NET Frameworks by following these steps:

To repair the .NET Frameworks 3.5 and 4 you need as first to use following cleanup tool to remove .NET 4:
http://cid-27e6a35d1a492af7.skydrive.live.com/self.aspx/Blog_Tools/dotnetfx_cleanup_tool.zip
Once done go to Control Panel then choose Programs and Features and then click on Turn Windows features on or off. Clear the check box for Microsoft .NET Framework 3.5.1 and then click on OK. After Windows disables the feature you will need to go back to re-enable Microsoft .NET Framework 3.5.1
This procedure can take some time to deactivate and activate .NET 3.5.1 and once done reinstall .NET 4 after downloading it from following link:
http://www.microsoft.com/en-us/download/details.aspx?id=17718

Once done uninstall and reinstall these objects and then test them again.

Please keep me updated.

Ok, same problem here I even reinstalled the program, but the social icons object keeps on dissapearing and making the program crash.

W10 updated to the latest

Hello Luis,

I replied you on https://helpcenter.websitex5.com/pt/post/182630

Many thanks!

I updated the software yesterday in hopes that the problem was fixed, but the problem is still present, also every font I add gets erased with every reboot.

Please take a look at it.