Hello Jim,

I will get straight to the point Edge sucks. It has -still- many bugs.

Don't stare your self blind on Edge, just leave it, microsoft will fix the bugs sometime in the future.

If it shows correct in firefox and explorer, and probably in other browsers also the answer is pritty clear.

It is getting better, there use to be more bugs in Edge.

microsoft is trying to cope with speed of other browsers - by making edge - they could not strip explorer cause that would gave too many problems, so they made Edge and toke out a lot of drivers to get to a better reading speed of pages.This results in some problems now and then.

IMHO they are just not as good as other browsers.

Explorer works best but is slow, Edge is fast but has sometimes still trouble giving a correct view.

Your example does work sometime in Edge sometime not. I gave up testing sites with Edge long ago.

But That's my humble opinion, again they are getting better, so hopefully it will be fixed in the future, I don't think x5 is to blame here.

Best Regards,

PS

I have set this post for Incomedia to respond, I gues they can surely take a look at it, hopefully they can do something about it.

Hi Andre E,

Thank you for your feedback, I agree 100% with you Edge is dreadful. However the people that I create websites for want the maximum amounts of hits, otherwise there is no point in having the website. The other issue in particular for the naphillvillagehall.org.uk website is that the intended user base is mostly older people, who having bought their PCs etc. which invariably come with Windows 10 and the dreaded Edge, do not have the wish or skill to change the browser from Edge, so if the website is not performing as it should they will not use it, thus defeating the purpose of the website, or it creates a lot of complaints. However, whether we like it or not Edge is becoming more and more used.

My other concern is that Incomedia is selling software and particularly add on's i.e. Swiper Animated Slider which do not work as they should with Edge, at no point has Incomedia put a disclaimer on their site to say that X5 and some add on's do not work with Microsoft Edge.

Therefore, while I sympathise with the problems facing Incomedia, I believe that they have a duty to their paying customers to ensure that their software works with Edge.

Many thanks and keep up the good work.

Jim

hello Jim,

thanks for the feedback.

I see your point clearly. But with somany browsers and operating systems and all kind of versions it is difficult to keep up. As I stated mayby incomedia can check something and make it also for Edge working. But they need to make a workaround especialy for edge, and this could give other issues.

Incomedia uses standard script for all latest software and browsers according to standard internet protocols. But all programers have to deal with these bugs. It is difficult to make a note of that because it's difficult to be aware of (it's close to impossible to test all browser in combination with all O.S. in all versions, then you never get an update) And if a browsers update causes other problems how would this be picked up? That information comes from us, like you making this post, so keep it up, this helps everybody.

What also helps is, if you join the beta channel, there testing is done and the devolpers can better control these items, and you have some insurance that with the real release your project works.

in the meantime -as a workaround- and yes I hate that word also, if you wish to keep the site on all browsers correct, try another effect or gallery.

Still hope this helps, and i am sure Edge will start working better. (it al ready way better then when they started).

Goodluck!

Hi All,

For the attention of Incomedia

It is now a week since my initial posting regarding this issue, as yet the problem has not been solved.

I appreciate how busy you are at Incomedia and I am not looking for an instant solution, however after one week I would have expected some sort of response from Incomedia, at least recognition of the problems mentioned and an indication that you would look into this matter.

Your feedback would be appreciated.

Many thanks,

Jim

Jim, if you want Incomedia to comment, please mark Andre's reply as not correct (but helpful). They generally do not comment on correct answers.

Please don't expect a solution, as Andre stated, the problem is not WX5, it is Microsoft not abiding by the specifications for a modern browser, if WX5 is fixed for a current release of Edge it will surely be broken by the next release.

Hi Esahc & Andre E,

Thank you both for your further feedback, as always it is much appreciated. I firmly believe that as a user of PC software the ability to feedback through forums like this is beneficial to me as a user but more so to the software developers to help assist them to improve their software. I fully understand that many (if not all) software developers do not look forward to problems in their software being highlighted back to them. The feedback in many cases is positive and not so positive feedback helps other users to understand their own problems and hopefully provide solutions.

However it is very frustrating when companies, (yes you Incomedia) do not acknowledge and respond to the feedback. As I mentioned in my previous post, I do not expect a "quick fix" and I appreciate that many of the issues are with Edge and as such may not be easily fixed, but it would be good for these issues to be at least acknowledge by Incomedia, if only to save my sanity.

Keep up the good work.

Jim

Hi Jim,

As indicated by Esahc and Andre, marking a topic as Correct can be noxious for the topic if it still needs a response, considering it is officially marked as correct.

I would still like to investigate the issue further, since it seems it was never solved in the first place.

I visited one of your test sites, jimcosgrove.co.uk.

I can see the isseu with the Swiper Slider, which is actually not an issue since the default functionality of the Object is to rely on a simple fade should the browser not support the original effect.

The gallery at the bottom of the page though, looks odd. Since it appears it masks the images after the first cycle.

Would it be possible for you to reattach to me that specific test project in order for me to be able to test that directly since the original link seems to have died out?

Let me know and thank you for your feedback

Stefano

Hi Stefano G,

Thank you for your feedback and comments, it is very much appreciated. I did try to remove the correct comment from my posts, however it never seemed to work, probably something that I was doing wrong.

I was not aware that one of the default functions with Swiper Slider was to go to fade if the browser did not support that particular functionality. I had flagged up the fact at the time I purchased Swiper Slider that some of the functions did not work in Edge, but never got a reply.

I have attached a copy of my test file here for you to download https://we.tl/RdKreS02NH

Once again thank for your help and I look forward to your further feedback.

Jim

Hi Jim

Thank you for the project.

I proceeded to forwarding this to the developers so that it can be analyzed, while yes, I confirm that the Fade effect is the correct way the Object works in case the full animation is not supported.

I will notify you here as soon as the developers get back to me on the other matter

Thank you

Stefano

Hi Stefano G,

Thank you for your further feedback, I look forward to your feedback on the other matter.

Many thanks,

Jim

Hi Stefano G,

Any further update on this issue with Edge ?

Jim

I think it will take some more time.

https://helpcenter.websitex5.com/pt/post/197121

Hi Andre E,

Thank you for the above, I had not noticed this anouncement.

Jim

No problem, it does not make it faster but knowing is better dan waiting.

I hope they can adress it, but my guess is that edge needs to be corrected, so microsoft needs to do some work.

Anyway, we will see what Incomedia can do after the holiday's.

Hello all

It should be obvious, that things should function in most common browsers.

Of course you cannot have a product that does not function in Edge.

Of course there could be a time from when Chrome, Firefox and Edge has made some new things, that we users may wait before it is fixed, but imagine that Google/Chrome make some things that will not make it function.

Should we users then on the first page of our sites have a text :

This site is made with X5

We demand that you use the Firefox-browser if you want to access our site, as many things will not function if you are using Chrome or Edge.

If you only have another browser we suggest you install Firefox, because Edge and Chrome sucks.

Come on folks - Microsoft and Edge are here to stay - cope with it.

As posted elsewhere on this forum, I had an example where users of WordPress had some problems with parallax flickering in browsers, but worst in Edge. WordPress fixed this - nearly a year ago.

Hi John S,

I agree with everything that you say, I personally dont like Edge, but it is the enforced browser for most people who do not have the ability or wish to change browsers when using Windows 10.

Extract from page 9 of the X5 Version 16 pdf guide.

"WebSite X5 automatically generates page code in HTML5 + CSS 2.1 or 3 for the choices you make and the settings you define in each page, guaranteeing full compatibility with all browsers and mobile devices, as well as accurate search engine indexing".

Lets hope that Incomedia sits up and takes notice of the issues raised by the end users who pay for the product and therefore keep Incomedia in existance.

Jim

Hi Stefano G,

Thank you for your update, I appeciate how busy you must be and accept that Edge is perhaps not the best of browsers and in some way creates some of the issues that prevent X5 from working correctly as it should.

Please keep up the good work and inform all when this issue is resolved.

Many thanks,

Jim