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John W.
John W.
User

How to set shopping cart page to refresh?  en

Autor: John W.
Visitado 1409, Seguidores 1, Compartilhado 0  

I noticed as I am practising with the shopping cart function on a live website, that each new time I add some products and then proceed to the customer info input fields, the fields carry over the data from the last time the cart was used.  Even the comments (notes) field.  Now for customer name, address, phone, and e-mail, this may be okay.  But for the notes??  The same notes would not apply from order to order.  Even if I close and re-open the browser, autofill of the fields has populated them all.

Is there a way to trigger that part of the cart to not "autofill" the fields with the "last inputed" data?  It could tend to add confusion to a future order for repeat customers.

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6 RESPOSTAS
John W.
John W.
User
Autor

Hi Andre,

Yes, those posts do not seem overly helpful.  Since the shopping cart page is not one you can really tinker with, I would presume adding some sort of refresh tag into the HTML would not be accessible.  And adding it onto just the home page might not refresh all pages sitewide.  I know browsers will retain form data and offer entries in a drop down list when you re-enter onto fields in a form.  This is actually populating the fields without asking you, and putting what was in them last as the current entry.  I have been on many website pages with forms and have never seen this before.

Actually, any contact forms created in Website X5 are NOT doing this.  Only the shopping cart customer data entry fields are doing this.  There must be some sort of automatic cart refresh command.  We shouldn't leave this up to the user to attempt to do.  Again, name, adddress, phone fields are probably a good thing, but extra added fields, not so much.  So we run into the dilema of "we like having our name and address autofill" but we don't want that comment from last July to show up again.  Hmmmm?

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Andre E
Andre E
Moderator

mmm you are right, I see what you mean I was too fast, let me check if I can find something for you.

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Publicado em de Andre E
Andre E
Andre E
Moderator

Hello John,
I have tested some idea's but I can't get it removed, maybe kol Asim can he is an expert in these thing's.

But I expect that Incomedia needs to add code in the form object. it would be very nice if it can be chosen in x5 how the form is handeld.

Do you want me to set this post as an IDEA post for Incomedia so they can take a look at it?

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John W.
John W.
User
Autor

Hi Andre, yes, please do.

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