Hello John,

Yes, of course.  Every time you post a question to this forum you are given the option of making the question either Public or Private.

If you set a question as Private it will be dealt with exclusively by the Incomedia support staff:

https://helpcenter.websitex5.com/pt/post/196325

Kind regards,

Paul

https://webx5.pro

Hello John, 

please consider that the support for WebSite X5 10 is unfortunately restricted to installation, activation and registration issues. The direct technical support is unfortunately no longer available, as you can see here: https://helpcenter.websitex5.com/pt/post/196325

Still, if you purchase and register a WebSite X5 licence, I confirm you will be able to receive technical support for any issue you might have by the official Incomedia Team as well. 

Please let me know if I can be of further help. Kind regards.