WebSite X5Help Center

 
NARESH B.
NARESH B.
User

I have licences purchased for WX5 - 12 now the application is crashing on my windows 7 and 10 also , reinstallation OS  en

Autor: NARESH B.
Visitado 730, Seguidores 1, Compartilhado 0  

I have licences purchased for WX5 - 12 now the application is crashing on my windows 7 and 10 also , reinstallation OS & windown 7 ,

also tested on different system still the same issue i am facing,

created new project - it crashed

opening old project - it crashed.

Publicado em
1 RESPOSTAS - 1 ÚTIL
Paul M.
Paul M.
Moderator

Hello Naresh,

Official support for version 12 has long since ceased: it is now a very old version of WebSite X5.

It is possible that someone here in the community will be able to assist you with your issue in their own free time.  However, it would be essential that you supply as much information as possible...  screenshots, details of error messages, sequences of exact steps performed before crashes occur, details of your system configuration including anti-virus and firewall, etc.

Otherwise, your question is unfortunately very vague and it is almost impossible to know where to begin troubleshooting.

Kind regards,

Paul

Search the WebSite X5 Help Center (multilingual)  

Ler mais
Publicado em de Paul M.