WebSite X5Help Center

 
Jan Van Den Berg
Jan Van Den Berg
User

Shoppingcart shipping and payment info  nl

Autor: Jan Van Den Berg
Visitado 1283, Seguidores 1, Compartilhado 0  

With the new version the shopping cart its much more confusing then before.

Is there really now way to make a simple clear shopping cart????????  Price shows incl shoppingcost under it says amount of shippingcosts vat problem...

Nothing is done with the questions of https://helpcenter.websitex5.com/pt/post/216712

Is it reallt so difficult to make a form:

Product   amount

Shipping amount  (if choosen)

VAT amount

-----------------------------

Total amount to pay  

==================

If this is not resolved for the next update Protection I will unfortunately have to drop out.

Publicado em
7 RESPOSTAS - 1 CORRIGIR
Jan Van Den Berg
Jan Van Den Berg
User
Autor

See the screenshot of checking out:  Verzending (shipment) €  6,57, Its allready in the Totaalbedrag incl. BTW (total amount incl. VAT).  

For costumer looks like that on the Totaalbedrag inlc. BTW ( total amount incl. VAT) € 28,93 an addtional € 6,57 Verzending ( Shipment) comes.

So in the marked blue lines Verzending (shipment ) and Betaling ( payment) can be deleted !  This is just confusing.  On this moment of checkout form there is no way that's payment has been processed so its also  unnecessary and therefore confusing

Ler mais
Publicado em de Jan Van Den Berg
Jan Van Den Berg
Jan Van Den Berg
User
Autor

The confirmation looks fine to me.

Ler mais
Publicado em de Jan Van Den Berg
Jan Van Den Berg
Jan Van Den Berg
User
Autor

Can you answer me plze when or how I can delete the payment and Shipment amounts at point of checking out? see my blue marked in picture attachment  here above ( Attachment: 2020-04-23 (1a).png)

Ler mais
Publicado em de Jan Van Den Berg
Incomedia
Steve J.
Incomedia

Hello Jan Van Den Berg,

I think to be understood the problem you are reporting. If I look at the box I can see that the final cost is the Ground Total, that should be also displayed with a bigger font. The shipping and payment costs are just a detaild of the total amount, similar to VAT. This is what I can see using a different font

What you are suggesting to do is to change the order of the items because you are afraid that a user cannot understand if the shipping/payment costs are included in the total amount, right? This could be more clear and I can report your request because it's always better to find the simpest way to show data.

Thanks,
Steve

Ler mais
Publicado em de Steve J.
Jan Van Den Berg
Jan Van Den Berg
User
Autor

So you mean youre chance it in a update like:

Product:  €

shipment: €

Payment €

VAT       €

-------------------

Total costs  €

==============

( The checkout must have this order of amounts, is for erveryone to understand.

same order as in confirmation 2020-04-23 (2a) .png).

Or is there a way to make these chances by myself?

Ler mais
Publicado em de Jan Van Den Berg
Incomedia
Steve J.
Incomedia

Yes, shipping and payment cost could be inserted "before" total and not "below".

This is a modification I refer to my collegues and it is something that has to be done from W5. 

If you want, you can edit the text present at the top of every page to enter the text you prefer, so you could let your user have all the info you need they to know in order to avoid any possible misunderstanding. You can find these texts in Language Content at Step 1. All the items related to the cart start with ID = "cart_".

Hope this helps. I'll let you know as soon I'll have new info.

Ler mais
Publicado em de Steve J.
Jan Van Den Berg
Jan Van Den Berg
User
Autor

Solved with the last update !!  Thanks!!

Ler mais
Publicado em de Jan Van Den Berg