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Sinisa B.
Sinisa B.
User

This is SERIOUS and it should be a PRIORITY (before you go to the holiday)  en

Autor: Sinisa B.
Visitado 1190, Seguidores 1, Compartilhado 0  

DIGITAL GOODS PROCESSING UPON THE PAYMENT should be possible WITH OTHER PAYMENT GATEWAYS as well!

DIGITAL GOODS are most salable goods on the e-market today and IT’S A SHAME that the ton of your paying users are NOT ABLE TO SELL digital goods with the PayPal (not available for the country and/or doesn’t supports the local currency)!

WHAT YOU SHOULD DO?

If you do not want to add another payment gateway (like 2checkout, which will fit 99% of your users) – you should HELP US /INSTRUCT US on how to set the payment method so that the download of digital goods would be enabled automatically with our custom-installed payment gateways!

The MOTIVATION for the post was a client inquiry – which we have to TURN DOWN!

INCOMEDIA – do you like to LOSE YOUR CLIENTS?
Probably not – and nether do we…

FIX THIS – THIS IS MAJOR WSX5 FLAW which has to be solved pronto!

(I think this is my third or fourth time to point this thing out – but now we lost a paying-customer because of the software flaw)

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9 RESPOSTAS - 1 ÚTIL
Giuseppe Guida
Giuseppe Guida
User

+1

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Publicado em de Giuseppe Guida
Axel  
Axel  
User

You are right Sinisa, Automatic donwload is not a part of the product, but just an option with Paypal.. nothing more...

And this option should be available also when we integrate an external payment solution.

Asked to Stefano long time ago, and his answer has been: "not possible"... 

No paypal no option...

+1

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Publicado em de Axel  
Sinisa B.
Sinisa B.
User
Autor

@ Axel

Well, you know that everything is possible when you want to... it's just a matter of willingness to do it or not!

It's strange that Incomedia is "shooting" itself in the foot and not have an alternative payment gateway capable of digital goods processing years and years ago...

Having this option could increase sales
... not to mention that it could actually help the companies (aka Incomedia's clients) who are using this tool for business.

As I wrote (too) many times before - I really can not figure out their business politics.



  

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Publicado em de Sinisa B.
Axel  
Axel  
User

Hey Sinisa,

You can try to email to the CEO ... 
FYI... I tried too, and I have stopped emails with him because is not constructive, and many blabla.

Axel

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Publicado em de Axel  
Aleksej H.
Aleksej H.
Moderator

Hello. I sent a notification about your question/idea to the company employees, expect an answer from them here in the comments.

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Publicado em de Aleksej H.
Sinisa B.
Sinisa B.
User
Autor

@ Aleksej 

Thank you - but they should already know about it - it was communicated (from the various users) to the company many times before.


Aleksej, if you were the employee of the Incomedia - this thing will be solved years ago...wink

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Publicado em de Sinisa B.
Sony Iglesias
Sony Iglesias
User

seguro que a mi no me cojen mas $100

esas supuestas actualizaciones traen mas problemas que beneficios

la persona paga $150 a $200 todos los anos por esas actualizaciones que dicen ellos va hacer lo mas grande del mundo y cuando pagas te metes el ano actualizando los errores producidos por esa nueva opcion que te viene en esa nueva version la cual es la misma porque lo e comprobado 

por ejemplo he estado mas de dos anos reportando errores que el mismo stefano se los envia a los desarrolladores y nada cero mejora 

el mismo boton "continuar comprando" que desaparece si adicionas un articulo si solo sigues comprando (yo lo tengo bien explicado en uno de mis post) bueno pues nada llevo mas de dos meses esperando ese arreglo y nada 

ese problema viene desde que la version anterior era preview

ya practicamente no estoy utilizando este programa porque tengo otro el cual me permite hacer muchas mas cosas solo que corre en mac os

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Axel  
Axel  
User

Hey Sony, 

Which software on Mac ? It's time to have same info for all users ...

¿Qué software en Mac? Es hora de tener la misma información para todos los usuarios ...

Axel

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Aleksej H.
Aleksej H.
Moderator

@ Sinisa B.

"Thank you - but they should already know about it - it was communicated (from the various users) to the company many times before." - It's my pleasure.This is the only thing I can do.

"Aleksej, if you were the employee of the Incomedia - this thing will be solved years ago..." - maybe.smile

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Publicado em de Aleksej H.