WebSite X5Help Center

 
Alexander S.
Alexander S.
User

After the next update, Website X 5 Evo v. 2020 2.5 (64 bit), after uploading even old content to the site, but uploaded  ru

Autor: Alexander S.
Visitado 302, Seguidores 1, Compartilhado 0  

Dear sirs, good afternoon. I ask for help! After the next update, Website X 5 Evo v. 2020 2.5 (64 bit), after uploading even old content to the site, but uploaded in the new version, the site does not load with an HTTP ERROR 500 error. When loading the same content from a saved copy, everything works, but since I do not have the old version , I have no way to make changes to the site. Perhaps someone came across a similar problem and will help me solve it ...

Publicado em
4 RESPOSTAS - 1 ÚTIL
Aleksej H.
Aleksej H.
Moderator

Hello.

1) Delete all site files from the hosting and unload it completely (again).

2) Check the PHP version on the hosting.I recommend 7.2-7.3.

3) Try to temporarily delete the ".htaccess" file from the site root folder (if any).

Ler mais
Publicado em de Aleksej H.
Alexander S.
Alexander S.
User
Autor

Thanks for the answer.
I completed the first point before contacting you
Second - I'll try to find out
Third - the file is missing.

Ler mais
Publicado em de Alexander S.
Alexander S.
Alexander S.
User
Autor

Thanks again! It was about the PHP version...

Ler mais
Publicado em de Alexander S.
Aleksej H.
Aleksej H.
Moderator

Not at all.wink

Ler mais
Publicado em de Aleksej H.