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Steve B.
Steve B.
User

Error when uploading to web  en

Autor: Steve B.
Visitado 1104, Seguidores 1, Compartilhado 0  

Hi, I have a strange issue when uploading to Web. I have a domain name that I use to preview sites with customers before it finally goes live on their domain name. I have found that if a website has previously has had ftp details entered in the upload page when new ones are entered I get error messages saying please check details with Internet host. I know the details are correct and this has happened several times and then without any alterations it will just work. My problem is I now have a site that will not 'just work' and I cannot upload it. Any ideas as to what is going on. 

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Aleksej H.
Aleksej H.
Moderator

Hello.

  1. Try changing your FTP password and rechecking all connection settings.
  2. Also check that there is no IP blocking on the hosting. Disable your antivirus and firewall temporarily.
  3. Don't use a VPN.
  4. Try to connect to the internet directly rather than through a router.
  5. During site unloading, do not run programs and processes that can consume a lot of Internet traffic.
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