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Kamy LYE
Kamy LYE
User

Is it possible to pay the website X5 Evo - License extension with my Credit pack  en

Autor: Kamy LYE
Visitado 597, Seguidores 1, Compartilhado 0  

HI! i would like to pay the WebSite X5 Evo - License extensionwith my credit pack which expires in anothe  1 week. Is this possible ?

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4 RESPOSTAS - 1 ÚTIL
John S.
John S.
User

And back to your question - To my knowledge the credits can only be used for buying objects and templates.

You could make an idea post: When a user renews his X5 license it should be an option that eventual credits are used for payment for the update.

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Kamy LYE
Kamy LYE
User
Autor

Thanks John for the promt reply. Appreciate it very much.

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John S.
John S.
User
John S.
No - this is not possible. Many users (including myself) are upset by the way the credit pack system functions. You have to use the credit packs before it expires. If you want an object and not have enough credits - then you have to buy another credit pack. The "old" credits are used first. If you are in the expire-situation then sometimes they have an offer for discount on credit packs - you could say: it is an offer you can't refuse. They ARE Italian - right

Why - and by who - was this post hidden?????

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Incomedia
Elisa B.
Incomedia

Hi Kamy,

thank you for getting in touch. 

I confirm unfortunately it isn't possible to purchase a licence extension using credits, I am sorry about this! Please check out your "Offers" section to find the discount to extend your licence: https://market.websitex5.com/en/users/321053/offers

Thanks! Kind regards.

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Publicado em de Elisa B.