Live chat box 
Autor: Béla Király
Visitado 1276,
Seguidores 1,
Compartilhado 0
Hi,
Existence of Live Chat I pasted the data provided by the 3CX html code generator into the WebsiteX5 editor and no live chat box appears on the web page I created.
Best regards
Béla Király
Publicado em
Did you enter the HTML code in an html object or in a text object?
Please post the link so we can see the problem online.
Autor
I entered the HTML code object.
website: https://comexx.hu
HTML code to live chat box:
<call-us
style="position: fixed; right: 20px; bottom: 20px;
font-family: Arial;
z-index: 99999;
--call-us-form-header-background:#373737;
--call-us-main-button-background:#0596d4;
--call-us-client-text-color:#d4d4d4;
--call-us-agent-text-color:#eeeeee;
--call-us-form-height:330px;"
id="wp-live-chat-by-3CX"
channel-url="https://mycomexx.3cx.eu"
files-url="https://mycomexx.3cx.eu"
minimized="true"
animation-style="none"
party="kiralybela"
minimized-style="BubbleRight"
allow-call="true"
allow-video="false"
allow-soundnotifications="true"
enable-onmobile="true"
offline-enabled="true"
enable="true"
ignore-queueownership="false"
authentication="name"
operator-name="Support"
show-operator-actual-name="true"
channel="phone"
aknowledge-received="true"
gdpr-enabled="false"
gdpr-message="I agree that my personal data to be processed and for the use of cookies in order to engage in a chat processed by COMPANY, for the purpose of Chat/Support for the time of 30 day(s) as per the GDPR."
message-userinfo-format="both"
message-dateformat="both"
start-chat-button-text="Chat"
window-title="Live Chat & Talk"
button-icon-type="Default"
invite-message="Hello! How can we help you today?"
authentication-message="Could we have your name and email?"
unavailable-message="We are away, leave us a message!"
offline-finish-message="We received your message and we'll contact you soon."
ending-message="Your session is over. Please feel free to contact us again!"
greeting-visibility="none"
greeting-offline-visibility="none"
chat-delay="2000"
offline-name-message="Could we have your name?"
offline-email-message="Could we have your email?"
offline-form-invalid-name="I'm sorry, the provided name is not valid."
offline-form-maximum-characters-reached="Maximum characters reached"
offline-form-invalid-email="I'm sorry, that doesn't look like an email address. Can you try again?"
>
</call-us>
<script defer src="https://cdn.3cx.com/livechat/v1/callus.js" id="tcx-callus-js"></script>
Have you made all the entries in the 3CX html code generator correctly? It seems that the URL you specified above (https://comexx.hu/) does not match the URL specified in the code generator (https://mycomexx.3cx.eu). That definitely needs to be corrected. Then we'll see.
Autor
Thanks for the help, resolved.
Best regards
Béla