WebSite X5Help Center

 
Nigel B.
Nigel B.
User

.php Pages and Product Search Not Working  en

Autor: Nigel B.
Visitado 266, Seguidores 1, Compartilhado 0  

Hi,

I'm not sure why but all the .PHP pages on my online shop www.thetahealth.co.za have suddenly stopped working and are not loading in the browser. Even the Product Search and Blog do not work. 

The .HTML pages load in the browser fine but not .PHP pages.

I had my .PHP setting set at 7.3.25 the highest my hosting company has and dropped it down to 7.2.34 but still not working on either. I have put it back up to the highest again.

You can test a .PHP page here:http://www.thetahealth.co.za/natural-alternative-health-practitioners.php

You can test a .HTML page here:http://www.thetahealth.co.za/human-growth-hormone-supplements.html

This is an error I get on the browser after a while for the .PHP page: 504 Gateway Time-out

This is an error I get in my website's log files. I'm not sure if this is relevant or not: 1299512#0: *3564947 upstream timed out (110: Connection timed out) while reading response header from upstream

Any assistance needed urgently as my online shop is currently broken and losing sales.

Thanks,

Nigel.

Publicado em
5 RESPOSTAS - 1 ÚTIL
Esahc ..
Esahc ..
Moderator

Nigel, have you contacted your hosting or did this problem only start after a WX5 software update? (I checked and agree)

Ler mais
Publicado em de Esahc ..
Nigel B.
Nigel B.
User
Autor
Esahc ..
Nigel, have you contacted your hosting or did this problem only start after a WX5 software update? (I checked and agree)

Hi Esach,

I'm in touch with the hosting company now. They are saying it's fine but when I check it isn't fine. 

I have recently updated the software to version 2021.5.7 but my other websites seem fine. It's just this one.

Ler mais
Publicado em de Nigel B.
Nigel B.
Nigel B.
User
Autor

Hi Esach,

It's weird as now it's working. It seems like an intermittent problem or maybe the hosting company have done something their end.

Can you please check for me :)

Thanks.

Ler mais
Publicado em de Nigel B.
Duncan Baker
Duncan Baker
User

The php ages ae working fine for me.

Duncan

Ler mais
Publicado em de Duncan Baker
Nigel B.
Nigel B.
User
Autor
Duncan Baker
The php ages ae working fine for me. Duncan

Great! Thanks Duncan :)

Ler mais
Publicado em de Nigel B.