WebSite X5Help Center

 
PRATIK KHANDERIA
PRATIK KHANDERIA
User

Mobile Contact feature not working.  en

Autor: PRATIK KHANDERIA
Visitado 1495, Seguidores 1, Compartilhado 0  

Mobile Contact feature is meant to show easy calling link at right side bottom or any other cornder. It works only on mobile. But when I write my mobile number and save, it says I must enter all mandatory data. So I checked everything. I wrote mobile number as +919840334427.

But when I try to save, it agains says same. In fact I am unable to save. (Screenshot Attached).

So kindly advice how to save. I have filled all mandatory data, still it repeats this msg again.

Thanks

Publicado em
5 RESPOSTAS - 1 CORRIGIR
Aleksej H.
Aleksej H.
Moderator

Hello. You need to set "No contacts" for all other contacts in your contact list. Or specify the values of these contacts.

Ler mais
Publicado em de Aleksej H.
PRATIK KHANDERIA
PRATIK KHANDERIA
User
Autor

Hello,

Thanks for your reply.

But same error continues. Screenshot is attached.

Kindly advice.

Thanks

Ler mais
Publicado em de PRATIK KHANDERIA
Incomedia
Stefano G.
Incomedia

Hello PRATIK 

I can see that Contact 5 is set as No contacts, but what about all of the previous ones?

All of the Contact options which have no data must be configured as such. Did you configure Contact 2,3 and 4 like this as well?

Please verify this and keep me posted here

Thank you

Stefano

Ler mais
Publicado em de Stefano G.
PRATIK KHANDERIA
PRATIK KHANDERIA
User
Autor

Hello Stefano, 

Thanks for your response.

I could not do Contact 1,2,3 and 4 bcoz I am not able to save. If I click save, it shows the same error message.

Kindly advice.

Thanks

Ler mais
Publicado em de PRATIK KHANDERIA
Aleksej H.
Aleksej H.
Moderator

If you only want to add one contact, such as a phone number, then set the phone number for the first contact only. You don't need to save your actions after that. Just choose "No contacts" for every other contact. And only after that try to save the object.

Ler mais
Publicado em de Aleksej H.