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Steve A.
Steve A.

Upate - lost all projects  en

Autor: Steve A.
Visitado 1090, Seguidores 1, Compartilhado 0  

Right now I feel like ranting, but there's no point. Ive just opened website X5, it tried to update librariies, program crashed, and on reopening its lost ALL my projects. Yes ive probably got a backup somewhere, but probably not quite the latest edit, which was done a few hours ago, and still being worked on before shutting the program before lunch.

There is NO excuse for this. It's poor programming at best, and causes great inconvenience. 

Here's a suggestion:

DONT release updates that aren't well and truly tested. 

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Aleksej H.
Aleksej H.

Hello. You can try to find fresh backups in the "Backup" folder inside the project folder.

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Publicado em de Aleksej H.
Elisa B.

Hi Steve, 

thank you for getting in touch. 

Please don't worry, the software itself doesn't really delete the project folders on its own, so unless you manually deleted them by mistake, they are very likely to be still on your PC. The first thing to do is to perform a search on your whole PC using either the project name or "iwprj2" as search key. 

When you find the project folder, please copy the path it is stored on and paste it on the program "Preferences" window you can open from the Start Page. 

Please let me know if I can be of any further help. Kind regards.

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Publicado em de Elisa B.