Form with X5 sends data by ajax, instead of redirecting to the page 
Autor: Manoj KumarI get the following error when submitting my form. I want the page to re-direct to the other file using "Send data to file", but I get an ajax error instead.
The error is as follows:
VM234:1
Uncaught SyntaxError: Unexpected token '<', "<!DOCTYPE "... is not valid JSON
at JSON.parse (<anonymous>)
at Object.<anonymous> (x5engine.deferrable.js?2022-2-9-0:2:123999)
at c (jquery.js?2022-2-9-0:2:28327)
at Object.fireWith [as resolveWith] (jquery.js?2022-2-9-0:2:29072)
at l (jquery.js?2022-2-9-0:2:79901)
at XMLHttpRequest.<anonymous> (jquery.js?2022-2-9-0:2:82355)
The forms we created earlier are working fine, but for the last 3 days we are having issues. The newer forms aren't working and this issue is happening across multiple sites.
We would appreciate some input, thanks in advance.
Hello. Please provide a link to the form page. Please send a screenshot of the form submission settings. What version of PHP do you have on your hosting?
Autor
Hi,
Apologies for reverting very late. Hope you are still there. The problem continues. Please check the link below:
https://www.groupmnk.com/test-1.php
The 'SEND' button just doesn't work.
Many thanks in advance.
I just successfully submitted the registration form. After submitting, I saw a message: "We have sent you an e-mail to validate your account.".
What's wrong?
Autor
I see. The link is password protected and the form you completed was for access to the page which i have now granted. Your access details as requested are as follows:
Full name: sdfg sdfg
Username:***
E-mail:***
IP Address: 46.150.23.152
Registration Date: 2022-11-01 00:55:08
Please check the below link and let me know.
https://www.groupmnk.com/test-1.php
many thanks.
Manoj Kumar
I registered again at info @ aleksius.biz
I see an error in the console. Try:
1) Delete all site files from the hosting and re-upload it completely to the hosting.
2) Try different versions of PHP - 7.4, 8.0, 8.1.
Autor
Hi Aleksej,
I deleted all files from server and uploaded the website. Also tried php version 7.4 which is my server version too - didn't work. I can't use 8.0 or 8.1 as my server won't support this.
Any other thoughts?
Hello. I sent a notification about your question to the company employees, expect an answer from them here in the comments.
Hello Manoj
I registered on the website too, but the test page seems gone.
Did you perhaps move it?
I remain available here
Stefano
Autor
Hi Stefano,
The link is still there: Test 1 - www.groupmnk.com/test1.php
Please check and let me know.
Hello Manoj
The issue seems to be caused by some custom code I assume, that prints the user's email at the top of the page:
That breaks the form functionality.
Can you try to remove this "hello" message from the project and try again? I remain available here
Stefano
Autor
Hi Stefano,
Apologies for reverting late. The user email and 'Hello' has been removed from the top, yet the problem persists.
Please advise.
thanks.
Hello Manoj
It seems like an "Hello" is still there somewhere:
Because it's still causing the issue. Try looking for it. If you do not find it, I will ask you to send me your project to find it for you
I remain available here
Stefano