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Kreiter Ferenc
Kreiter Ferenc
User

I still can't access the X5 control panel and the mobile app. Please help!  en

Autor: Kreiter Ferenc
Visitado 588, Seguidores 1, Compartilhado 0  

Minden adatom helyes. Beírtam az e-mail címemet és a jelszavamat a hozzáférésben, de nem enged a webhelyemre. Mi lehet a probléma? Azt írja, hogy érvénytelen a felhasználó vagy a jelszó... Minden frissül az oldalon, de még mindig nem működik... Mi lehet az oka? Valaki segítsen! Előre is köszönöm szépen...

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14 RESPOSTAS - 1 CORRIGIR
Franz-Josef H.
Franz-Josef H.
Moderator

Are the email address and password you mentioned the same access data as here in the forum? Have you entered this access data in your project in step 1 'Settings' selection 'Access management' as an administrator user?

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Az Ön által említett e-mail cím és jelszó ugyanazok a hozzáférési adatok, mint itt a fórumban? Adta meg ezeket a hozzáférési adatokat a projektben az 1. lépés „Beállítások” menüpontjában, a „Hozzáférés-kezelés” menüpontban rendszergazdaként?

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Kreiter Ferenc
Kreiter Ferenc
User
Autor

I uploaded it to my storage (Ipage) with the X5. Thank you very much for trying to help. I really need this access, because without it I can't see the attendance...

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Franz-Josef H.
Franz-Josef H.
Moderator

I have hidden your post with the userid and password so that this personal information is not seen by anyone. Try creating another admin user. you can use a fake email address such as email(at)test.com. Replace (at) with @

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A felhasználói azonosítóval és jelszóval ellátott bejegyzését elrejtettem, hogy ezeket a személyes adatokat senki ne lássa. Próbáljon meg másik adminisztrátor felhasználót létrehozni. használhat hamis e-mail címet, például email(at)test.com. Cserélje ki (at) @

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Daniel W.
Daniel W.
User
Usuário do mês EN

I don't get an error message, but after the click a page with "Loading..." appears and then the login input field again.

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Franz-Josef H.
Franz-Josef H.
Moderator

Did you copy and paste the data when creating the administrator in the project? Characters can 'creep in' unnoticed. Therefore enter the information manually.

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Másoltad és illesztetted be az adatokat a rendszergazda létrehozásakor a projektben? A karakterek észrevétlenül „kúszhatnak be”. Ezért manuálisan adja meg az információkat.

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Daniel W.
Daniel W.
User
Usuário do mês EN

---- Screenshot shortly after login -----

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Kreiter Ferenc
Kreiter Ferenc
User
Autor

Unfortunately, that doesn't work either. It keeps throwing back the login saying the user doesn't exist. Should I reload the entire website?

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Franz-Josef H.
Franz-Josef H.
Moderator

Deleting the webspace and uploading the entire project would make sense. But before the upload, rebuild the project in WebsiteX5. To do this, click on the preview button while holding down the Ctrl key and wait until the progress bar has run through completely. Then upload the project completely.

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Kreiter Ferenc
Kreiter Ferenc
User
Autor

Excuse me, how do I do it? Do I press ctrl and hit preview? Because he doesn't do anything about it..

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Franz-Josef H.
Franz-Josef H.
Moderator

Yes, you press and hold Ctrl and click Preview. Then you have to wait until the preview appears and the progress bar has run through.

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Kreiter Ferenc
Kreiter Ferenc
User
Autor

I tried this too. Unfortunately, it doesn't work either. I reloaded the page.

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Kreiter Ferenc
Kreiter Ferenc
User
Autor

Is there some setting in the X5 that I could not turn on? I have the admin. do I need to set anything else?

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Franz-Josef H.
Franz-Josef H.
Moderator

You can possibly check whether your web server is running with php 8.2 at your provider and upgrade to 8.2 if necessary...

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Kreiter Ferenc
Kreiter Ferenc
User
Autor

You are a GOD! Problem solved! Thank you so much...so much!

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