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Mary D.
Mary D.
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Visualization on Firefox  en

Autor: Mary D.
Visitado 1721, Seguidores 2, Compartilhado 25  

Hi guys, I've just had a report that a website I do isn't showing properly in Firefox.  The menu isn't showing or the slideshow in the header.  I've checked I have the latest update in X5 V9.  Any help much appreciated.  Website iswww.brayponyclub.com

Many thanks.

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Riccardo P.
Incomedia

Hi Mary,

i see your site correctly, if you don't see the slideshow in the header, you need to install flash player on the Firefox:

http://get.adobe.com/it/flashplayer/

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Mary D.
Mary D.
User
Autor

Thanks for that I'll tell the person using Firefox who can't see the slideshow.  So long as it's nothing my end as the webmaster that I had to do or a problem with X5.

Do you have an answer why the menu isn't showing or is this connected.  Also the html codes showing the last updated etc. is out of place and not showing as in IE.

Thanks

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Riccardo P.
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Hi Mary,

have you used Internet Explorer version 8 or 9? if not update IE and install flash player.

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Mary D.
Mary D.
User
Autor

Sorry maybe I didn't make it clear.  The site is fine in IE and Chrome BUT not in Firefox.  Despite installing Flash it's still not showing the slideshow in the header, and more importantly it's not showing the Menu at all.  Finally the Last Updated etc. (using the Insert HTML Code icon within the header) is showing in the wrong font in the wrong place etc.    Is there any known issue with X5 V9 in Firefox that would be causing these problems.  I need to have this site visible to users who chose to use this browser.  Thanks.

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Riccardo P.
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Hi Mary,

i see correctly slideshow in Firefox 10, try to reinstall Firefox correctly or upload it and check if flash player is installed in Firefox.

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