No opening of program 
Autor: Stefan Pecho
Visitado 841,
Seguidores 1,
Compartilhado 0
Long time the window
"An error has occured ... This application will be closed..."
I sent many times the Details informationand asked for deblocking the software
(2021.5.7.)
Definitely, nothing special or new happened on my PC.
Please help me to alive my software.
Stefan
Publicado em
It is best to download the installation file in your profile menu at the top right of this page under My License->Download and reinstall the program. This has already worked in similar cases with this error.
Autor
Thank you for your answer.
Will all files / contents remain after reinstallation?
If you mean the projects you created with WebsiteX5: yes, they will be preserved. Only the WebsiteX5 program is reloaded onto the hard disk.
Autor
I followed your instruction. However, the projects created previously are not preserved. My Website X5 is "clean".
I hope I have not lost them. Shouls I do some other steps to reload the projects?
Has the list of projects changed by you? You can find this on the WebsiteX5 start page, for example, before you have loaded a project, under Settings (gear symbol) at the bottom left.
You can search for your projects on the hard drive using Windows Explorer. Mark "This PC" at the top left in the folder window, then enter *.iwprj2 in the search field at the top right and let it search... It may take a while. The folder above the directory or directories in which the project.iwprj2 files are located is the project directory. You enter this in the settings (see above).