WebSite X5Help Center

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Daniel W.
Daniel W.
User
Usuário do mês EN

You can find this information on the homepage.

Should there be other information on the homepage?

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Publicado em de Daniel W.
Daniel W.
Daniel W.
User
Usuário do mês EN

The error message in the image is an indication that no real domain is being used, but only the subdomain username.websitex5.me or is there also a real domain like my-name.com?

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Publicado em de Daniel W.
Incomedia
Eric C.
Incomedia

Hello Brian,
the alert "The domain isn't active" appears because currently the web space does not have any "actual" domain associated to it, but only the default domain included with the hosting, which has a name similar to your username.
The website itself is visible, as I mentioned in your previous topic:

Have you changed anything on the homepage, or elsewhere, that is maybe displayed when previewing the website, but not in the online version?

Eric

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Publicado em de Eric C.
BRIAN G.
BRIAN G.
User
Autor

Good day,  

How do i the associate the actual domain in place of the default domain.  It still does not the upload the updated version to the web page.  (www.stfrancisacklam.co.uk) 

Merita 

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Publicado em de BRIAN G.
Daniel W.
Daniel W.
User
Usuário do mês EN

There are 2 possibilities:

1) The domain remains with the previous domain provider and is forwarded via DNS to another web hosting provider with web space.

2) The domain is transferred via AuthCode to another web hosting provider, who then manages the domain at their own prices.

.

----- Instructions for point 1) -----

Web Domain- How set up a domain registered to another Registrar so it redirects to your webspace

>> https://guide.websitex5.com/en/support/solutions/articles/44002248715

----- Instructions for point 2) -----

Web Domain - How to transfer a domain

>> https://guide.websitex5.com/en/support/solutions/articles/44002248716

-----

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Publicado em de Daniel W.