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Zdzisław Jan J.
Zdzisław Jan J.
User

Lack of Polish Shipping Service Integration and Limited Custom Code Options  pl

Autor: Zdzisław Jan J.
Visitado 127, Seguidores 1, Compartilhado 0  

Hello Website X5 Support Team,

I am facing a critical issue regarding the lack of integration with major Polish shipping providers such as InPost, DHL, DPD, FedEx, and Pocztex. The only available option I see is through Quapla, which, as far as I know, does not support the Polish market.

From a previous response on this forum, it was suggested to implement custom code. However, this is not feasible for me as the cart view in Website X5 is not editable, and I have not been provided with any guidance on where to insert such code or even which files would need modification.

  1. Could you confirm explicitly whether or not Website X5 currently supports any form of direct integration with Polish shipping services?
  2. If the answer is no, please clarify whether there are plans to include this in future updates or if Polish users will need to look for other platforms to achieve automation with local carriers.

This lack of integration and insufficient support for custom code creates a significant problem for businesses looking to scale up, as it complicates order fulfillment and makes manual processing very time-consuming, especially for larger stores.

Given the limitations of exporting order data (which currently only allows individual order exports instead of bulk), I am concerned that these restrictions are not clearly communicated to potential buyers. This is an important consideration for anyone building an online store, and I believe it needs to be addressed transparently in order to set proper expectations.

I would appreciate a direct response that confirms whether or not this functionality is available and if there is any realistic way to work around it using Website X5’s current capabilities.

Thank you.

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1 RESPOSTAS - 1 ÚTIL
Incomedia
Eric C.
Incomedia

Hello,
unfortunately I can confirm that WebSite X5 does not have any integration with specific shipping/tracking systems outside of Qapla.
The suggestion to implement methods such as InPost has been reported, however we cannot provide estimates about when this could potentially be integrated.
I am sorry that you feel like there was a lack of transparency, but we do not advertise having integrations with shipping providers.

Eric

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