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Hannu Konttinen
Hannu Konttinen
User

Image Generation Error  en

Autor: Hannu Konttinen
Visitado 102, Seguidores 1, Compartilhado 0  

What causes the error message of the image attached to the text object?

The image is displayed correctly in the preview. After the page is published, the image shows an error message "image generation error".

Earlier versions did not have this problem. See the attachment.

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Eric C.
Incomedia

Hello,
apologies for the issue.
When did the error occur? Is this, for example, a project that was imported from an earlier version, and if so which is the original version and which the current one?

Eric

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Hannu Konttinen
Hannu Konttinen
User
Autor

Hello,


The current version is WebSite X5 Pro 2024.4.4


Converted from previous WebSite X5 Evo 2024.2.8


According to my observation, the problems started with version WebSite X5 Pro 2024.4.4. There were no problems in the previous version of WebSite X5 Pro. In the latest WebSite X5 Pro 2024.4.4 version, I also implemented text object tabs.

T: Hannu

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Eric C.
Incomedia

Hello Hannu,
could you please clarify something for me?
Were there already some Text objects with an image within in the original project coming from v2024.2.8, and upon converting it you noticed this, or is this occurring with Text objects you added after converting it into 2024.4?

Eric

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Hannu Konttinen
Hannu Konttinen
User
Autor

Hello!

The original versions had corresponding text objects with images. However, I have not used text object tabs before.

Now in the new version I have used text object tabs and the error may be related to this feature.

It would seem that the text object randomly discards images when publishing, because they are displayed correctly when previewing.

One page often has to be published several times for the pictures to be published.

Between publishing, I've always saved the pages that have pictures on the tabs. In the end, the publication is completely randomly successful.

Hannu

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