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Lasse A.
Lasse A.
User

Some of my objects have stopped working  en

Autor: Lasse A.
Visitado 52, Seguidores 1, Compartilhado 0  

Some of my objects have stopped working, possibly in connection with the last update.

The ones that don't work are Hoover Button, Cookie Bot, Justified Gallery, Logo Slider, Swiper Animated Slider, Animated Image, Accordion Text & FAQ, and Animated Headlines.

Otherwise, a ! in a red triangle along with a message ”Recource not found” appears.

Even though they have not been displayed correctly in the editor, the objects work both in prewiew and when uploaded online.

I've reinstalled the program, tried different sites I've made in WS5 and created a whole new site but it doesn't work on any of them. What to do

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2 RESPOSTAS
Incomedia
Eric C.
Incomedia

Hello,
I am sorry about the issue.
Could you please close the software and go to C:\Users\YourUsername\AppData\Local\Incomedia\WebSite X5 - Pro and delete the contents of the subfolder called PluginApps?
Afterwards, open the projects again, the objects should automatically be reinstalled, and check whether they resume working.
I remain available.

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Lasse A.
Lasse A.
User
Autor

You are amazing and really know your stuff. Now it works as it should again. Thank you very much for the fast and extraordinarily good support!

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Publicado em de Lasse A.