WebSite X5Help Center

 
John Edson
John Edson
User

Problems With The Emails On The Site  en

Autor: John Edson
Visitado 1078, Seguidores 2, Compartilhado 25  

I cannot receive emails from students who have requested a response from us. I have checked the process and cannot see anything wrong. I assume the email is to insert theirs not ours

Publicado em
4 RESPOSTAS
John Edson
John Edson
User
Autor

I have used the email, text and attachment with no emails arriving to us

Ler mais
Publicado em de John Edson
Cheeky Man
Cheeky Man
User

Wink

John Edson
"I have checked the process and cannot see anything wrong..... "

If nothing is wrong with V8 what help are you asking for?

We cannot see the problem and you have given us no info what-so-ever....

Ler mais
Publicado em de Cheeky Man
John Edson
John Edson
User
Autor

I think we have set up the email system correctly, e,g email address, text and attachment. I also completed the send information,. email address subject and confirmation email.  The problem is some emails arrive but even those down contain the attached that the sender claims to have attached?

Ler mais
Publicado em de John Edson
Incomedia
Noemi W.
Incomedia

Hi John,

please note that make the e-mail form working properly, you should verify that the server on which you are publishing supports the PHP language.

Therefore, you should contact your provider to verify that PHP is running and properly configured on the server. In fact, some providers, especially the free space offering ones, do not support the PHP execution.

Is your website already online? Can you please provide us the url, too.

Thank you!

Regards,

Noemi

Ler mais
Publicado em de Noemi W.