WebSite X5Help Center

 
Julio Machado J.
Julio Machado J.
User

Email form - evolution 10  en

Autor: Julio Machado J.
Visitado 2482, Seguidores 2, Compartilhado 0  
Tags: form,version

Evolution 10 - email form is not working!!!

After pressing the send button I get this message:

Você precisa ativar o JavaScript! Você será redirecionado à página anterior em 5 segundos... (in a kind of portuguese)

I have no idea of what to do!!! And it is the only way my clients can contact me!

Publicado em
10 RESPOSTAS - 1 ÚTIL - 1 CORRIGIR
Julio Machado J.
Julio Machado J.
User
Autor

Here goes what is showing up when I try to press send at the email form at www.pianoclass.com and at www.juliomachado.info

Ler mais
Publicado em de Julio Machado J.
Julio Machado J.
Julio Machado J.
User
Autor

People from Incomedia, I know you have 48h to answear me, but today is Friday and I am really worried about this email issue! Please send me any news about it, at least that you already know about the situation and that you´re working on it.

Ler mais
Publicado em de Julio Machado J.
Incomedia
Claudio D.
Incomedia

Hello Julio,

I checked your website and noticed that there were some errors with the google maps. Can you try to replace your Google Maps code with the object in WebSite X5?

Once done try to make a full export of the project and keep me updated.

Many thanks!

Ler mais
Publicado em de Claudio D.
Julio Machado J.
Julio Machado J.
User
Autor

Don´t worry  about Google Maps, I just need to solve the email forms!!! If you try to write me from the emails nothing will happen! An error will appear for you. Please try these!

Ler mais
Publicado em de Julio Machado J.
Incomedia
Claudio D.
Incomedia

Hello Julio,

Please join the Beta update on http://beta.websitex5.com by adding your V10 product code and then in the program you will see the presence of a new update. Please install this update and then export the project again to test if it works.

Please keep me updated.

Ler mais
Publicado em de Claudio D.
Julio Machado J.
Julio Machado J.
User
Autor

Did it and the problem is still the same. It asks for a Java activation and gets back to the contact page in 5 seconds.

Ler mais
Publicado em de Julio Machado J.
Julio Machado J.
Julio Machado J.
User
Autor

Is it possible to have an online chat to solve it or a Skype talk?

Ler mais
Publicado em de Julio Machado J.
Incomedia
Claudio D.
Incomedia

Hello Julio,

I tested http://www.pianoclass.com/ and I could send the form and I got also the autoresponse email. Please export also the second project again and check if it works.

Please keep me updated.

Ler mais
Publicado em de Claudio D.
Julio Machado J.
Julio Machado J.
User
Autor

Thanks. It is working now. Do I need to worry about something for using the beta program?

Ler mais
Publicado em de Julio Machado J.
Incomedia
Claudio D.
Incomedia

Hello Julio,

No there is nothing to worry about. In any case, for your security export the project as IWZIP file so you have a backup copy from which you can start in case of need but the Beta update is not harming the project.

Please feel free to write back if you need more information.

Ler mais
Publicado em de Claudio D.