Hi Erroll!

The software is open to all your ideas, we have created a section especially for all of you who wish to post their ideas and give a suggestion to our WebSite X5 creators. I'm sure that they will consider all your ideas for our future updates.

Lol Samantha - future is a long way away! So many other web authoring products have it for T shirt size and colour. I think Iconmedia is one of the few that don't. Makes you think! A good example is a product called Ewisoft, however it can only do paypal. We invoice but I am still looking for a substitute to V9 which is a good package except for the bugs which are being sorted out. I hate having to start the project all over again on another Drupal shopfront product but yes, Iconmedia are forcing me to abandon their product. I cite as many levels as you want but that amounts to a hill of beans when you cannot conduct proper e-commerce sad-very sad and short sighted.

The really sad thing it reflects on Iconmedia and the people that purchased the product. Sitting with half completed projects and non-deliverables as a result.

Consider this by putting in a two level option you save on web storage as you need not duplicate frames and make large antiquated structures that are hard to follow. Large structures (depth the person is prepared to click should be no more than three according to Butler & Cox and that is from the home page. So replicating structures to cater for colour simply take up valuable storage, create obstacles for users to use and make a site look MIcky Mouse and laughable.

Further to this the person who rewrote the cart module simply revamped what was there no real improvements but a heavy emphasis on shipping and nothing else. What was him/her thinking? Only God and him/her know. If they were experienced in e-commerce they would have included this feature as base standard. I have made these comments to help you improve but not to be brushed off by suggesting I go to another section especially prepared for ideas. I write this as an indictment both on the inane responses, vague often frustrating replies that in total do not equate to any standard of support in the first world. Let me add one last statement, If you where cooperative and not combative to questions, suggestions and problems in general it may mean something. I suggest you all get around a table and discuss how you can support users of your product better. Please read you comment to me and realised you brushed me off, discounted the suggestion and did not forward as this would be a good idea - yes, you could have taken the credit - as long as I get the goods!

I certainly did not mean to ''brush you off'', I apologyze.
Each and every user has different needs and we do try to please all of you, but it is very difficult to do it immediately because it does take time to develop. That is why I suggest you post them as ideas, because our WebSite X5 creators read them and try to satisfy each and every one of them. I can not tell you that it will be done and when, but I can tell you that they definitely will be thought of. I do think that it is a good idea, or else I wouldn't have suggested you to post it!

Please try to understand.

Please submit it on my behalf as I am busy with the replacement for Website X5 - back to Drupal shopfront - a lost future customer. If you were in RSA Iconmedia would have been taken to the  Consumer Complaints Council. The term create a website in 5 mins is really false advertising especially when it comes to e-commerce (so many bugs - it's stopped us dead in our tracks (months have gone by) 5 mins no months yes!

Just to add it was posted in Ideas sometime ago and all I got was an inane comment i.e. was it V8 or V9. Take a look and you will see what I mean.