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Geraldine Browne
Geraldine Browne
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Broken computer...new license???  en

Autor: Geraldine Browne
Visitado 1542, Seguidores 1, Compartilhado 0  

Hi, I've installed both licenses for my website on 2 laptops..one at home and one at work. My laptop at work has broken. Is there any way I can transfer the license from the broken laptop onto the new laptop? If this is not possible, what is the most cost effective way of purchasing an extra license. Would appreciate help on this asap. Thanks, Geraldine

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Incomedia
Claudio D.
Incomedia

Hello Geraldine,

In case you replace a computer you can transfer the licence to the new one. Try to install the program on the new computer and follow the unlock procedure by using the existing account.

Please let me know if you should have any difficulties.

Many thanks!

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Geraldine Browne
Geraldine Browne
User
Autor

Thanks Claudia.  I'll try that tomorrow and will let you know. Fingers crossed. I'm sure I'll be back on for some help!

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