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J. Naim Haddad
J. Naim Haddad
User

Problems with the implementation of the flash  en

Autor: J. Naim Haddad
Visitado 1093, Seguidores 1, Compartilhado 0  

Problems with the implementation of the flash, or not appear at the top or in the body of the page, my browser is google chrome and is already updated to the latest version of Flash. What should I do? Reinstall the program? I look forward

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Paul M.
Paul M.
Moderator

Hi Jorge,

Could you post a link to your website so we can take a look and try to help with this?

Do you have any browser plugins or add-ons running which might be interfering with the correct operation of Flash?

Kind regards,

Paul

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J. Naim Haddad
J. Naim Haddad
User
Autor

The other editors are operating normally (V8 and V9) but the V10 does not work, it does not show at the local display, so not exported it to WEB, I exported with the V9.

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Paul M.
Paul M.
Moderator

Version 10 uses the Chromium browser for the preview (local display), whereas versions 8 and 9 used Internet Explorer.  So you need to ensure that you install the Flash plugin within the version 10 preview browser, else Flash pages will not work.  Please note that it does not matter that your main browser (Google Chrome) already has Flash installed, as that is a different browser to the one which Website X5 uses for the preview.

To install the necessary Flash plugin, open the preview browser, paste this link into the address bar and press Enter:

http://get.adobe.com/flashplayer/?fpchrome

Untick the box which offers to install the optional McAfee Security Scan Plus, then click the 'Download now' button and follow all on-screen prompts to complete installation.

Once the installation has finished, close the X5 preview browser, and close the X5 program itself.

Restart X5, enter the preview again, and verify that you can now view Flash content.

Let us know if you have any further problems.

Kind regards,

Paul

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