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Ricky N.
Ricky N.
User

X5-10 Keeps freezing :(  en

Autor: Ricky N.
Visitado 1723, Seguidores 1, Compartilhado 0  

When i am editing a site i click preview then after closing the preview the program Freezes i have closed all other programs cleaned up/reinstalled net framework uninstalled X5 and reinstalled it and yet i still have this problem also it uses 96% of my CPU usage? don't unerstand this as i have a very fast pc. I have been told from other people that your professional version doesn't do this but due to lack of finances this is not an option to purchase is there an update or patch that will fix this or does anyone else have an answer? Oh buy the way still love the program though Smile

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7 RESPOSTAS - 1 ÚTIL - 1 CORRIGIR
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Claudio D.
Incomedia

Hello Ricky,

Can you please tell me what Windows Version are you using and if the same happens also if you start a new project?

Many thanks!

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Ricky N.
Ricky N.
User
Autor

thanks for your reply i am using windows 8 pro it doesn't happen when i start a new project that seems to be ok it happens when i click on preview site my screen goes white then it just freezesthen i have to go to task manager to shut it down cheers :)

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Claudio D.
Incomedia

Hello Ricky,

Did you add any custom code in your current project like google analytics, translate or any other type of script?

If yes try to remove it and then check if the same happens again.

Please keep me updated.

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Ricky N.
Ricky N.
User
Autor

thanks but no its a new site i am working on there are no coding "yet" sorry to be a pain but i am pulling my hair out i think i will have to go back to your version 9 unless you know of a latest version that doesnt do this cheers Undecided

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Ricky N.
Ricky N.
User
Autor

Just thought i would try again oh i forgot to say that i have formated my pc and reloaded windows 8 back on done all updates and relevant programs but mmmm still froze see screen shot Yell it says windows will notify of a solution no other program does this even your version 9 still works great ?

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Claudio D.
Incomedia

Hello Ricky,

Uninstall the .NET Framework 4.0 from your computer and then use following cleanup tool to remove the remaining files:

http://cid-27e6a35d1a492af7.skydrive.live.com/self.aspx/Blog_Tools/dotnetfx_cleanup_tool.zip

Once the program has done reinstall the .NET Framework by downloading it from following link:

http://www.microsoft.com/en-us/download/details.aspx?id=17718

If this should not help try this:

Go to Control Panel > Programs and Features > Turn Windows features on or off

Clear the check box for Microsoft .NET Framework 3.5.1 and then  click on OK.

After Windows disables the feature you will need to go back to re-enable Microsoft .NET Framework 3.5.1

Please keep me updated.

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Publicado em de Claudio D.
Ricky N.
Ricky N.
User
Autor

Hi Claudio

THANK YOU VERY MUCH

I did the net framework fix and guess what "it worked" no more freezing

you guy's are the best Laughing

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