WebSite X5Help Center

 
Sandra Filogomo
Sandra Filogomo
User

Google Map Not Appearing On Mobile Device  en

Autor: Sandra Filogomo
Visitado 2004, Seguidores 2, Compartilhado 0  

I created 1/2 of my website and uploaded the site using x5 Evo 10.  On my contact page, I put a Google Map of our location through the Map Object in Page Creation.  The Map shows up great in preview and also show up on my website online with a computer.  Unfortunately, it will not show up on my mobile device.  I am using a Galaxy S4, so this should not be an issue.  Is there something that may not be compatible with mobile devices?

Publicado em
6 RESPOSTAS
Incomedia
Claudio D.
Incomedia

Hello Sandra,

Can you please write me the link to your website so I can verify why it is not shown the map on the mobile device?

The google map function is compatible with mobile devices and it should appear.

Did you try to another mobile device to see if there it is visible?

Are you using the stock browser or a different one?

Many thanks!

Ler mais
Publicado em de Claudio D.
Sandra Filogomo
Sandra Filogomo
User
Autor

www.nitrocompany.com

Ler mais
Publicado em de Sandra Filogomo
Sandra Filogomo
Sandra Filogomo
User
Autor

sorry, that is the site, not a link.  I am using the stock browser on the mobile device, through chrome.

Ler mais
Publicado em de Sandra Filogomo
Incomedia
Claudio D.
Incomedia

Hello Sandra,

Thank you for the link. I tried with a new project and it was visible but your map was not shown. Please try to update the program to the latest release and then export the complete project again and then test if then it is visible.

Please keep me updated.

Ler mais
Publicado em de Claudio D.
Sandra Filogomo
Sandra Filogomo
User
Autor

I am using x5 evolution 10.1.10.54

Ler mais
Publicado em de Sandra Filogomo
Incomedia
Claudio D.
Incomedia

Hello Sandra,

I see you uploaded the website with the latest version but you removed the google map and I cannot test to see if with the latest update it is visible.

Can you please add the map again in the contact us page to see if now it is visible?

Many thanks!

Ler mais
Publicado em de Claudio D.