Maybe the server has problems (probably by the super offer ... :)  ) So try again later or.... Try this post and the link it, maybe it helps.

http://answers.websitex5.com/post/25633

I tried to register using the link myself but it still did not work. I can get into my account where I registered version 9 but got the same error that way too.

Will try again next week after all today is the last day of the offer.

Otherwise I might as well uninstall it and ask for my money back.

Same here, bought the home version via aShampoo and just bought evolution yet now cannot activate licence - keep telling me email is associated with another - ya, my home version.

Rasmus

Same here, bought the Evolution version and it shows Activation Error 302. Should we just wait and keep trying.

Gyanesh

Habe ebenfalls versucht, die Lizenz für X5 Ev 10 einzugeben und habe die Antwort: Activation Error 302 / "Der angegebene Lizenzschlüssel ist mit einer anderen E-Mail-Adresse verbunden".

Die benutzten Email-Adressen des Softwarekaufs bei Cleverbridge/INCOMEDIA und die Adresse meines Accounts hier und die Angabe in der Registrierung sind identisch!!!!

Lediglich die "Kaufinformation" von INCOMDIA kam über eine andere Emmailadresse, was meines Erachtens nicht von Bedeutung ist.

Die hier empfohlene "manuelle" Aktivierung hat genau denselben Fehler ( "Der angegebene Lizenzschlüssel ist mit einer anderen E-Mail-Adresse verbunden" ) angezeigt, obwohl bei der Eingabe hier überhaupt nicht nach einer Mail-Adresse gefragt wurde!!

Gerhard

I had WebSite X5 v10 Evo, that I bought via aShampoo service a while.

Today I bought X5 Professional. While activating the program I get Error 302...

I am 100% sure I entered the right mail adress. I use this mail always for programs I buy.

What seems to be a problem?

Auch ich vversuche schon zum x-ten Mal, die Lizenz für X5 Ev 10 einzugeben und erhalte immer die Antwort: Activation Error 302 / "Der angegebene Lizenzschlüssel ist mit einer anderen E-Mail-Adresse verbunden".

Die benutzten Email-Adressen des Softwarekaufs bei Cleverbridge/INCOMEDIA und die Adresse meines Accounts hier und die Angabe in der Registrierung sind identisch!!!!

Schon seltsam, dass mit der Super Offer gelockt und so einiges Fekd verdient wird und dann kann kaum einer das Programm installieren...

Doch, die Hoffnung stirbt zuletzt....

All posts related to error 302 have been created today. The promotion is valid from 3 days. Previously, no one had this error. Today is Saturday. Weekend. Day off from work. It seems to me that Incomedia must process the new license information in the database on Monday, so it should all work. It's just my opinion.

I too will wait until Monday - error 302

It's a pity Incomedia do not allow a trial period before activation is required, then I could have got some work done while I wait.

Имею WebSite X5 v10 Evo. Вчера купил  X5 Professional. Во время активации программы  получаю ошибку 302.

Я на 100% уверен, что ввел правильный почтовый адрес. Как решить проблему?

Ditto, same error - must be server problems.   Hurry up and wait.

Hallo Incomedia-Team! Habe von Version 9 auf 10 upgegradet, selbes Problem - trotz korrekter (unveränderter) Mail-Adresse. :-(

"Aktivierungsfehler 302".
"Der angegebene Lizenzschlüssel ist mit einer anderen E-Mail-Adresse verbunden".

Was ist zu tun? Merci!

Oli

I have the same problem with X5 10 Pro that I purchased on 8/30/2014

Same problems as everyone else. email address error downloading etc. etc. I agre with the wait till Monday. Where is in the world is Incomedia based so I can judge when their Monday is ;-). 

@ Chris

According to their contact us Via Burolo, 22A - 10015 Ivrea (TO) - Italy

I have been using Website X5 Evolution 10, on 29th Aug 2014 i bought the professional version but i am unable to activate with the key provided.   

Kindly resolve.

Riccardo. Good afternoon. We are waiting for a new key from you. My address is ***. Order № 62856918. Thank you.

Hello, Riccardo. I've purchased WebSite X5 Evolution 10 yesterday and I'm waiting for a new key. My e-mail: ***; order #62908414. Thank you.

Hello, I'm waiting for a new key too :p my email is: *** and order 62866370

I purchased WebSite X5 Evolution 10 yesterday.

Your cleverbridge reference number: 62863702

I've got the same problem with registration key not matching my email address.

I've tried to reinstall WebSite X5 Evolution 9 bought a couple of years ago but still get the same problem.

Urgently need to make changes to my website. A speedy response would be appreciated.

Rahim

Hello Website X5 software experts!

Yesterday i also purchased Evolution 10 from the e-mail YOU sent me, and i cannot activate it.  Same error code 302 as so many other unsatified customers.  If this problem has been going on since January, why has it not been solved?  Please send me a solution as soon as possible!!  My reference number is 62911323.  Looking forward to your URGENT response.

Guten Morgen, geduldig warte ich auf den neuen Lizenzcode. Meine E-mail-Adresse:

***  die Bestellnummer lautet:

62879811

PayPal habe ich von dem verunglückten Kauf informiert.

Vielen Dank

Hello, Riccardo.

I've purchased 2 copies of WebSite X5 Evolution 10 Saturday 30th and yesterday (31st) and I'm waiting for a new key. My e-mails: ***, ***; order #62884549 and #62917448.

Thank you.

When it's working letsinzionny key? It is waiting for a solution. My work is worth it.

So does mine.  Order ID reference number: 62894817 for evo 10.  Hope to get the new key ASAP.

What do you mean by "we will send a new order confirmation email to every user that has encountered this kind of error". Apparently anybody who purchased during a certain time frame over the weekend did get this error :

Activation Error: 302
ATTENTION! The licence key entered is associated to another e-mail address.

So why not just send it to everybody who purchased the product during that timeframe.

My order reference - in case you are processing this one by one (this would be quite unbelievable)  is #62863612

XXXXXXXX
X

Ricardo,

I will add my name to the list. Hopefully Incomedia will just send out new keys to everyone who placed an order over the weekend so they don't need to work this out. However, my order number is #62900287.

Thank you.

Ricardo,

I purchased my WebSite X5 Evolution 10 electronically on August 30, 2014 and my

cleverbridge reference number: 62863665. I have same problem after putting my activation key and email address I get error 302. 

I need assistance ASAP and new activation key or whatever to get my package going.

Thank you.

Shahrukh Q.

The day ends, but the key is not corrected. How else to expect a solution? My order number 62856918. Email ***.

Hello, I'm getting the same issue as everyone else in this post. My order number: 62876368 - Email ***

Hi! Cleverbridge

Waiting for help.

My order number 62873116

Error 302 when I try activation my new WebSide X5 Evolution 10.

Best regards

Krzysztof

Hi,
I too am waiting for a new activation key:

Reference Number:  62903216

Thanks

I've got my new key and works :) Thank you Indomedia :D

Hi,
I am waiting for a new activation key:

Reference Number:  62905816

Thanks

Please help ASAP, I need urgently to solve the activation problem!! Order #62905816

Thanks

Hi,

I have the same problems with activation X5 Evolution 10

Cleverbridge reference number 62914834

Thanks

Hi

My cleverbridge number 62902606

Thanks

Hi

do we all need to send order number to You or will we automatically get new info?

regards

/Björn

Dear users,
thank you for understanding.

We already have all the details we need to send you your new licence key therefore you do not need to send them to us.

Thank you for your collaboration.

Dear developers. Many people have already reached the correct activation keys, but I still did not come key. I early on Saturday morning and bought the program still can not run it. Can quickly provide it? Мой номер заказа 62856918. E-mail ***.

I´ve got a new licence number/key from cleverbridge directly, too, but nothing helps again.
What to do with it?
I´ve tried more ways from http://answers.websitex5.com/ and I´m not successful. :-/

*****************
First it doesn´t work again, but if I turned off all antivirus and firewall programms for a while, I was able to do registration process. Program works now.
I wasn´t able to imagine, that this is/was that cause.
Maybe other users have the same problems. ;-)
Thanks and bye.

Came to an activation key, but the exact same error. Order 62856918.

Пришел ключ активации,но ошибка таже. Заказ 62856918.

Hello! order number is 62942897. Thanks!

Hi everybody!

I erceived a new key by Incomedia this afternoon and everything works fine!!  Thank you, Incomedia - merci beaucoup, grazie!!

Hey, some people have already received new keys and normally activated program. I can not understand why I still have not got my keys ???

Номер моего заказа: 62876986

Dobrý den, 
mam TaKé chybu aktivace 302, prosím o zaslání Nového Klíče. Referenční cislo cleverbridge: 62934629.

Díky za zaslání Nového Klíče.

Hi, Still waiting for a new activation key!!! This is unbelievable for a company as yours!! I am really annoyed!! If I don't receive soon a new key I abdicate the order and I ask the immediate reimbursement!! Realy disappointed!!!

Well, surprise surprise! A whole working day gone by and NO SOLUTION!  Not even an updated status report. I expect you have all gone home for the evening. What you should really be doing, and i hope you are, is to find a solution now for all your disatisified customers as soon as possible!

I am really unsatisified with this service, and will unfortunately cancell my payment tomorrow if i do not recieve a working activation key by tomorrow midday.

I am very disappointed!! 

Dear developers, throw off existing key WebSite X5 Professional 10! Bought on Saturday, order No.: 62864379, e-mail: ***.
When you purchase not paid attention to the terms of the offer and purchases stated another email address. Instead registered your address *** I pointed ***!
Then created a profile for this mail, but to activate the key cannot!
Writes: ATTENTION: The license Key entered is associated to another e-mail address
When trying to activate the program writes: Error: 302

Are the user of WebSite X5 Evolution 10 (e-mail: ***)

Still waiting for activation key for X5 - v10 pro - Cleverbridge reference Ref # 62879251

I had the same problem and i already talked to them and they sent me this email:

Dear Mr. Sanchez,
thanks for your email.Unfortunately, during the weekend we have had problems with our servers unfortunately therefore some orders have not been issued properly. The licence key was not correct therefore when you tryed to install, you received the error type 302.  
We will send a new order confirmation email to every user that has encountered this kind of error with a new licence key in it, as soon as possible. 
Kind Regards,
Incomedia Registration Support

so they are going to provide new license keys for eveybody having this problem. Hope this helps.

I agree... I will do the same!

Hello !

Same error 302.... cleverbridge-number 62781101

Dear developers, throw off existing key WebSite X5 Professional 10! Bought on Saturday, order No.: 62864379, e-mail: ***.
When you purchase not paid attention to the terms of the offer and purchases stated another email address. Instead registered your address *** I pointed ***!
Then created a profile for this mail, but to activate the key cannot!
Writes: ATTENTION: The license Key entered is associated to another e-mail address
When trying to activate the program writes: Error: 302

Are the user of WebSite X5 Evolution 10 (e-mail: ***)

Just recieved the new key, went through the 1st process, and all was fine, BUT did have to reset password as it advised it was incorrect, which it wasn't. Once password was reset it then accepted it and now working - Thanks

As of 9/1/2014 still did not recieve the key for the purchased product on 8/30/2014,I did   receive an e-mail the problem will be fixed as soon as possible, but without a date when it will be fixed, feel robed...I paid the money but can not use the product, hope this is not a scam.

Модераторы тоже потерялись, или не знают, что сказать. 

i have not received the new key yet..... my cleverbridge reference number: 62815761...

plz let me know when i will get the correct activation key for my order???

I purchased the upgrade for WebsiteX5 evolution 10 today but when I want to fill in the license and install it says also the account belongs to another email but I always use this email. I need to use the programm and purchased it professional. Please help me so I can use the programm.

Update: When I use the offline registration methode I get this: see attachment. GENERIC ERROR. I can not use the software I just purchased! 

New key came from Cleverbridge today (worked perfectly) - 1000 Thanks!

I got my new key today

thnx

problem solved

New key came from Cleverbridge today (worked perfectly) - 1000 Thanks!

When I will get my new key?

Всё полученою Программа работает. Спасибо!

Uw cleverbridge-referentienummer: 62970295

now it is turning out to be a week......  atleast we are not expecting you to delay as much...

Cleverbridge reference number 62815761.

Send the new key asap.

An update please. This really is not acceptable. I bought this product weeks ago and it is useless until you resolve this issue.

Hello Marc,

i answer you in your private post: http://answers.websitex5.com/post/100526

you can answer in this post.

Thank you.