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David G.
David G.
User

Crash when selecting responsive design  en

Автор: David G.
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Whenever I have an updated a project from Website X5 v11 to v12 and I try to save after I select "Responsive Design", Website X5 crashes without an error code. Windows dislays an error text "Website X5 stopped working" and that's it. I tried to change the 120 DPI to 96 DPI but it didn't do anything. New v12 projects work fine. This only occurs with updated projects from v11 I'm currently running Version 12.0.2.17. Is this a known error? Where can I download 12.0.2.19 (Beta) to try if it works better?

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Incomedia
Claudio D.
Incomedia

Hello David,

Please send me the project you experience this issue so I can check on what it depends. You can use the option to create a link on http://www.wetransfer.com to upload the project IWZIP file and then write me here the link so I can download it.

Many thanks!

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David G.
David G.
User
Автор

I did some testing. It only crashes when the minimum resolution is set smaller than 600 px. (Standard is 480.) If set to 600 or higher it works perfectly.

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Размещено От David G.