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Jaroslav Z.
Jaroslav Z.
User

Generic error after finish shopping still occurred in version 13 too  en

Автор: Jaroslav Z.
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I I want use Shopping Cart in my WEB page, but every version of WebSite X5 after 9 has this "Generic error" after last click on "Buy now" button. Normaly there was generated order num and sent mail to customer and seller or localy only generated order num and print warning text about unable send message. Thanks for solution.

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Paul M.
Paul M.
Moderator

Hello Jaroslav,

Claudio from Incomedia replied to your previous query about this issue:

https://helpcenter.websitex5.com/ru/post/140279

Unfortunately you did not respond to his request for more information.  Please provide the requested information here in this thread.

Many thanks!

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Jaroslav Z.
Jaroslav Z.
User
Автор

I haven't post window to older request to send message/responds.

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Размещено От Jaroslav Z.
Jaroslav Z.
Jaroslav Z.
User
Автор

I now registered to A2hosting for publishig my new test pages. When I done, I post link here.

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Размещено От Jaroslav Z.
Jaroslav Z.
Jaroslav Z.
User
Автор

Yes my new site http://ansellah.wwwx1.a2hosted.com/ is with good mailer PHP 5.3.27 . There is problem with webhosting system, where is older PHP 4.4.9. not compatible with WebSite X5 version 10-13.

Thanks for inspiration,hint.

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Paul M.
Paul M.
Moderator

You're welcome...  WebSite X5 requires a minimum of PHP version 5 to operate correctly.

Best wishes.

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