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Jaco S.
Jaco S.
User

Which file formats can be uploaded as an attachment file in an email form?  en

Автор: Jaco S.
Просмотрено 771, Подписчики 1, Размещенный 0  

Hi, 

I created a Email form on our website and one of the fiels you are able to attach a file to send to our company.

I added the file extensions .jpg, .jpeg, .pdf, .dxf, and .ai.

When i tried the form on my published site there is an error saying the file is in the wrong file format.

Is my file formats supported? or only .jpg, .png, .zip?

if my file formats are supported do you have any ideas as to whre i might start looking for a solution?

Thank you for your help in Advance.

Kind Regards, 

Jaco

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2 Ответы - 1 Корректно
Andre E
Andre E
Moderator

Jaco,

The one you mention are supported, no more.

See also this topic: https://helpcenter.websitex5.com/ru/post/177275

You might wanna make an idea post to ask for a change or update, Incomedia wil surely look at it and if possible make it.

There are some upload solutions on internet, but there are risks involved in setting folders open for everybody.

(you need to that if you want to let visitors upload, and hackers love these openings.....)

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Размещено От Andre E
Incomedia
Claudio D.
Incomedia

Hello Jaco,

You need to contact the hosting provider support to ask if they allow to send files with the email form from the website since it could be they blocked this function.

Many thanks!

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Размещено От Claudio D.