Hello Christine

You can read something here : http://static.incomedia.eu/websitex5.com/v14/v14_news_EN.pdf?_ga=2.78272723.691196825.1505487915-739558942.1505487915

This is what we are told until now.

I think INCOMEDIA will soon inform some more about the functions.

I don't know why they will not give us some more information - maybe they will be sure that it functions, before they tell more about it.

Kind regards

John S.

Thank you John,

Its seems to just point out about 10 features , cannot see anything like 80 as mentioned.  I am real problems getting my paypal to work in version 12Pro it has stopped working and this program is meant to be easy . it maybe for programmers but I just cannot get any payment from PayPal. I have put something on my cother comments , and there is something about putting a code in and then edit it . I am no Whiz Kid lol so now I not only loing money but also customers and I have a very very small market for my products and now my customers are going else where , and X5 has known about this for weeks  and have not put out a upgrade for us to put into my versio 12 pro. How well enough moaning as it wont get my problem fix. you have a good day Christine.

Hello Christine

If you buy the version 13 now, you will have a free update to version 14. You could do this as you are in a need.

I don't know if there is a discount when migrating from version 12 to 14 that you this way will not get.

If you buy version 13 mow, you will get a version that is functioning, and that people can support you about. Then when the new version 14 comes, you wcan upgrade to this for free, and you will this way have 2 versions.

A version 13 that you can use in production now, and when the new 14 comes, you can experimet with this and use this in production at the time you feel familiar with the new version.

Kind regards

John S.

I don't know if INCOMEDIA has stopped support for version 12, but if they have NOT told that support has stopped - they really should get it to function, and  supply you with an update.

Now it is weekend, so you probably will have to wait until monday.

You can measure INCOMEDIA on, how they treat their customers.

If they help you ( non coders ) with a patch for v 12, then they care about their customers.

And then you should consider migrating to the new version.

Kind regards

John S.

I would most certain migrate to 13 and then to 14 as I have been a loyal and long customer since I first purchased ver 7 and so on. its just X5 knew this as happening and when I spoke to PayPal today the representive said they have had dozens of people with the same ptoblem , they even said they knew it was X5 issue and they have spoke to many about this. they sspoke to me for about 40 mins . My deep concern is that X5 Knew and have not put anything about it untill it happened. this makes me feel they are not showing a duty of care towards their customers and its all about money now not like years ago. Its a pity because they have produced a nice working program but have left me in such a mess. anyway Thank you John . If they will give me a good discount I will upgrade otherwise I look for a whiz kid who can fix it for me . Many thanks John  Regards  Christine

Hello Christine C.,

I replied you on https://helpcenter.websitex5.com/ru/post/177461 about the PayPal payment issue you experience.

Many thanks!

Maybe version 14 will have American English as an option and maybe American date formats too so that the month/days do not appear backwards!!!  I've been keeping my fingers crossed and have already pre-ordered 14.