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Duncan Baker
Duncan Baker
User

Digital Download  en

Автор: Duncan Baker
Просмотрено 2217, Подписчики 2, Размещенный 0  

Further to https://helpcenter.websitex5.com/ru/post/171137 I would like to know if there is any progress.

Your customers have access to instand download. I, as a customer, would like to be able to provide my customers with the same facility.

Grateful for comments. 

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5 Ответы
Incomedia
Elisa B.
Incomedia

Hi Duncan, 

thank you for your message. 

Unfortunately, it is not possible for me to tell you for sure if and when an Idea would be implemented, I am very sorry about it. But in case of news about this aspect I will personally get back to you to let you know. 

Thank you. I wish you a nice day.

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Размещено От Elisa B.
Duncan Baker
Duncan Baker
User
Автор

Come on. This is an essental bit of kit these days. Please implement it urgently.

Your customers have it - our customers should have it too. 

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Размещено От Duncan Baker
John S.
John S.
User

Hello Duncan

I agree with you. When it comes to digital download, customers expect that they can download immediately.

Kind regards

John S.

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Размещено От John S.
Duncan Baker
Duncan Baker
User
Автор

Come on Incomedia - we need to get this sorted. It is critically important that customers can download the product immediately they have paid for it. Can you imagine what your reputation would be like if you said "OK - you have paid for the product - but it is the weekend - so you may not be able to download it until Monday when I have got back from my weekend away without internet covergage."

Elisa said:
We have decided not to make the Download link immediately and automatically avaiable because we think that this system allows you to have more control on the purchases. The existing system is safer, as one can verify that that purchase has been paid before processing the order. 

What a load of tosh! If that is what you really think - why do you not do it? You provide instant access to your products - you should make it the same for your customers. Even a paypal gateway would be a huge step in advance. 

In this day and age, we should be able to provide an instant download - please step up to the plate. 

Duncan

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Размещено От Duncan Baker
Incomedia
Claudio D.
Incomedia

Hello Duncan,

It is taken in consideration for the future releases of the program by the developers but at the moment there are still no informations if and when it will be added. In any case we will keep you informed in case there are any news about it.

Many thanks!

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Размещено От Claudio D.