WebSite X5Help Center

 
Tonn P.
Tonn P.
User

Cannot open project  en

Автор: Tonn P.
Просмотрено 2272, Подписчики 1, Размещенный 0  

Hallo Claudio and crew

Happy New Year !

Can you assist with this please as seen in the snap with some advice with what to do.

Thanks

regards

Размещено
6 Ответы
Esahc ..
Esahc ..
Moderator

Tonn - no snap??

Is WX5 coming up with an error message?

Is this a newly imported project, a project from V13 or earlier you have been working on previously, or a new V14 project??

Читать больше
Размещено От Esahc ..
Incomedia
Claudio D.
Incomedia

Hello Tonn P.,

Could you please send again the attachment since it's not in the post to see what error message you receive?

Many thanks!

Читать больше
Размещено От Claudio D.
Tonn P.
Tonn P.
User
Автор

Hallo Claudio, eSahc Moderator

This is a project that was started in v13 then successfully finished then loaded into the web at v14. Claudio the attachement has been included as requested.

thanks

tonn

Читать больше
Размещено От Tonn P.
Esahc ..
Esahc ..
Moderator

Tonn, you are not having much success with the attachment :-(

If it is a screen shot, just copy it to the clipboard and you can paste it into the message. If you have saved it as a file, simply select browse, highlight it and click open.

I assume you have followed the correct proceedure? In V13 step 5, Export, Export the project. This will create the iwzip. Now open V14 and select import and locate your saved project (iwzip). If there is an error, please advise what it is (or provide the screen shot). If you wish to ensure the iwzip is not damaged in any way, you could open V13 and import it (this will not overwrite your existing project).

Unfortunately this forum does not allow large attachments, so if you are sending an attachment larger that 1024kb, please let us know.

Читать больше
Размещено От Esahc ..
Esahc ..
Esahc ..
Moderator

Tonn, the above post is set to private (& invisible to me). I suggest you continue your discussions with Incomedia there rather than have 2 posts dealing with the same issue.

Good luck.

Читать больше
Размещено От Esahc ..