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Didier Schamp
Didier Schamp
User

Homepage not possible to update  en

Автор: Didier Schamp
Просмотрено 1409, Подписчики 1, Размещенный 0  

Good morning,

I'm trying to update all my webpages, everything works fine , except my homepage.

Do I have to fill something in optional parameters?

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6 Ответы - 3 Полезно
Esahc ..
Esahc ..
Moderator

Didier, this appears to be the default FTP upload page.

The empty field should contain your website address (without the www)?

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Размещено От Esahc ..
Incomedia
Elisa B.
Incomedia

Hi Dieter, 

you can directly get in otuch with your hosting provider, they will be able to provide you with the needed information. 

Thanks! Kins regards.

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Размещено От Elisa B.
Didier Schamp
Didier Schamp
User
Автор

Hello Elisa,

If I enter the website address without www it is not working.

I had no problems before and now it is not working.

Thank you very much.

Didier

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Размещено От Didier Schamp
Esahc ..
Esahc ..
Moderator

Didier

As Elisa said, your hosting provider has the information, but you should have received an email with the ftp settings required.

Can I assume you are updating from the v14 demo?

(your earlier versions are no longer supported by Incomedia - but we can try help)

You say that initially your site uploaded correctly except for the home page, could it be that you have both an index.html and an index.php?

If you provide a link to your site we may be able to assist further.

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Размещено От Esahc ..
Didier Schamp
Didier Schamp
User
Автор

Good morning,

I'm updating from version 10.

I don't have index.html and index.php.

The link of the website is www.newvekama.be

Thank you very much.

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Размещено От Didier Schamp
Esahc ..
Esahc ..
Moderator

Didier, you have an index.html which is your welcome page, when the user selects their preferred language, the appropriate site is then opened.

For each language, have you checked you are uploading to the correct folder?

I am guessing now (so excuse me if I'm totally wrong)

I assume the english site is in /public_html

The French  site is in /public_html/fr

Another language is in /public_html/de

etc

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Размещено От Esahc ..