WebSite X5Help Center

 
Fred Sadowick
Fred Sadowick
User

Facebook side panel in blog does not work  en

Автор: Fred Sadowick
Просмотрено 2173, Подписчики 2, Размещенный 0  
Тэги: blog,facebook

Facebook side panel in blog does not work

Размещено
5 Ответы
Incomedia
Stefano G.
Incomedia

Hi Fred.

What URL are you inserting to get the Feed?

Also, on what browsers did you test? Sometimes, a specific parameter inside the browser "anti tracking" for Firefox for example, block this kind of functionality.

Please get back to me with the URL, the browsers you tested on, and after disabling this feature

Thank you

Stefano

Читать больше
Размещено От Stefano G.
Incomedia
Stefano G.
Incomedia

Hi Fred.

There seems to be an issue with the Facebook page itself.

Maybe it is private, or has some kind of privacy connected to it that won't let you share it?

I've tested this with other Facebook pages, such as the Incomedia one, and they all work. Please check the settings for your Facebook page and keep me updated

Thank you

Stefano

Читать больше
Размещено От Stefano G.
Fred Sadowick
Fred Sadowick
User
Автор

I can not find the facebook settings that will allow transfer of stream... can you direct me to the area in facebook that could prevent x5 from getting the posts?

Читать больше
Размещено От Fred Sadowick
Incomedia
Stefano G.
Incomedia

Hi Fred.

Unfortunately, my only advise would be to make sure that the page is first of all public. For whatever other settings that there might be that is blocking the software from getting the feed, I would need to redirect you directly to their support service, which might eventually provide an explanation as to why this specific page is not working when embedded on an external site.

Please do get back to me here after doing so though, since it might prove useful for other users too

Thank you

Stefano

Читать больше
Размещено От Stefano G.