We are having many issues with our website(s) following upgrading from Incomedia Website X5 V12 to V17.

www.dogfriendlywales.com

• This was originally saved in v9 – so had to be exported to an iwzip file, and converted in v13 then to v17 -dogfriendlywales.com  – inserted password, first upload and it didn’t work same as above, appears that “it gets stuck on the captcha”

The error message on export is as per the image

The error message on upload is as per the image

 I am asking our HOST to

• Check that any multiple uploads have not affected anything and that there are no issues server side.
• Asking them to advise me of the settings to ensure that the FTP client is configured correctly, as above (and attached) and to advise again of the password.

Regards

M!chael