Hello Nuri,

please send us you project file to file@answers.websitex5.com, add my name + this post number (20826) in the email object.

We will analyze your project in order to understand what file is causing you this error.

Thank you!

hi Samantha,

i will send the project tonight.

thanks you in advance for your help.

Hi samantha,

i regret to say that cant send you the project file, due fact that its 27MB and server wont allow me to send it.

Hello Nuri,

I apologyze for my late reply.

Ok, can you not upload it on your server and give us the details in order to download it?

If not it will take longer to find the solution to your issue because we can not test the project ourselves. First of all, I see that your program is not up to date, could you please update it and see if you still have problems? Thank you!

Hi Samantha,

the problem is solved by itself. thanks

Ok, thank you for letting me know Nuri!

Please mark as correct the answer you prefer in order to close this post correctly.

Thank you!

Hi,

problem reoccured again. The project i have created that will not open in different computer that i use. "error occurred while loading project. items belonging to the same key has already been added"

Hello Nuri,

excuse me for repeating, but I really need  to see your website's project in order to help you. Please try to upload your project on your server then give us the link in order to download it.

Thank you!

Hi Samantha,

i have send i email to you couple of days ago with quote above you mentioned.

I'm sorry I did not see it because you did not add my name in the email object!
I am not abel to open your file it has ''.rar''  as file extension?

It should be ''.iwp'', Evo8's file extension! Please try again!

Thanks!

Hello Samantha,

you have to unzip the file, just right click the mouse and unzip the file where you want it to be e.g. desktop. This is the only way i can send it, coz the project file is too big for email server.

thanks

Hi Nuri! I have past your project on to our technical team. i will let you know something asap. Just a question before hand: was your project originally created with Evo 8 or with Evo 9?

Hi Samantha, i was created with evo 9.. just a info may be its usefull.. this eror was giving after i have exported the project and reload it again.

it was ****

Thanks for the info!

I have sent you the project just now Nuri.

Please press CTRL on your keyboard + Preview in the program after importing.

Have a great weekend!

Hi Samantha,

the problem hasnt been solved. Can not import the project file still getting same msg.

ok it seem like working, what couse the problem can you tell me pls.

Good! The issue happened because one of the pages you have added to your project had c with a strange accent. The library that saves the iwzip files changed this C in a normal C without accents and this caused the error. My suggestion is to avoid using special characters while naming pages. You can call your pages as you wish in step 2 (sitemap) and specify in the page properties their actual name without special characters.