Version 17 Font and bug 
Автор: Sascha B.Hi!
I have a problem with the newest version x5 v17 already updated.
I use a template, I change the font in the settings to Palatino, header, text and so on all Palatino, because in the template was a strange font who was added from the web.
Now comes the very strange thing, image alternative text, separator and on all my 207 I page, still use that strange font which I can't change! Don't understand wrong SETTINGS IS ON PALATINO and after I upload it is still on Palatino but the page sends a request for download this font and it slows down my page loading rating massive.
Please help me to solve that!!!
For developers:
I worked 20 hours straight on the page and had to restart the software about 50 times. Special in editing sticky bar and menu bar, there is a bug.
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Still an image, where I should change the font in the shopping cart, separator and alt text?!
Hello.I have come across a similar situation several times.I solved it in two ways.
"where I should change the font in the shopping cart, separator and alt text?!" - for some texts it is impossible to change the font separately using the program settings.This can be done with the help of CSS.But this does not eliminate the error when checking.
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Hi Aleksej! Thanks for your answer.
Search and delete font was what I already made before I post, after this, I had a lot of errors, special strange is that he gives out the error that the shopping cart, separator, and image alt text need this font!! I mean I can't change there the font.
Right now I fix the problem in the CSS file online, but when I will update I guess it overrides it again. At least, the loading time is now much better and it shows me my page don't need this font who give an error. Not just error, my website download 4 different fonts. My guess in this template has a bug because I had a hard time to edit the sticky bar. and menu bar.
Add a font. I will try that, it means it will upload the font to my hosting, right?
"Right now I fix the problem in the CSS file online, but when I will update I guess it overrides it again." - you're right.
"Add a font. I will try that, it means it will upload the font to my hosting, right?" - yes.
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I'm getting tired, I guess there is a bug in the template. Ill made some change on the page, yeah it overrides all again and still worse all my contents have now 2 different sizes of fonts. In the settings i have font size 12 on page content is now font size 12 and 14. Also, all my H1-H5 tags are gone.
Common, how can that possible that the separator, image alt tag, page tag, and shopping cart still use the web font? The web font who I deleted and put a supported font in the settings.
Also sad from incomedia i got not yet answer. If you guys work with the newest version, try it, shoe template, kick out the web font and use a supported software interne font. Made a sample page with a separator, shopping cart, use alt tag for images, use the tag for the page.
Aleksej, your tip is good but I dissent work if you want I send you my page you can check it out.
"I guess there is a bug in the template." - I think this is a problem in the program.
"Aleksej, your tip is good but I dissent work" - what I suggested was only one of the possible solutions to the problem.It helped me.But this does not mean that it should help everyone and always.
"if you want I send you my page you can check it out." - ok.
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Cool, let me know how I can send you the .iwzip file?
And thank you very much Aleksej
I looked at your project.I tried to add the font Arimo.But that did not solve the problem.Probably this is a problem in the program.Perhaps it does not correctly display the name of the font that is needed.
Sascha,
I have hidden your message with the project link because your connection data to the server and protected pages are visible to everyone.
It can be dangerous if someone with bad intentions wants to mess up your site...
This message is visible to support technicians and moderators who might help you.
Hope you understand... Page posted to support for help...
J.P.
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First of all, thank you to check it. I can add the font who I don't use, but it slows down the page loading speed too much.
From the incomedia support team, I got not yet feedback. Well, the problem is not yet solved and I'm getting crazy. Spend now another 20 hours to fix it and I'm not yet done. Looks like this software is not good or the lunch was too early, the only good thing is a money back guarantee who they offer, but still, it doesn't pay my wasted time.
Guys, Take care when you work with free Templates from Version 17!
This is an old problem that cannot be solved but there is a method that helped me in version 16:
skip iwzip through website x5 optimizer (without resizing photos), in new (filtered) project press ctrl+shift+preview (this will compile all files again)...if after that you do not change the font, then everything works ...
you can try problem in project:
open project
press preview
press right click and open inspector (last line)
in top press sources
press on folder PCSS and index.css?abcdefg....
see @font-face command yor font must be visible... if yes - upload
sorry for errors
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Hello!
Website x5 optimizer work not on the newest version v17!
Incomedia checks my file, there is a problem with the software and I have to wait. I'll fix it now again manual and wait for an update from incomedia.
Also, ill wait for the optimizer for v17 and will try what you told Aleksey, thanks.
Hi Sascha.
I can see that you're actually running v2019.1 and not v17, and for this reason, you will not be able to use the External optimizer tool which has now been discontinued.
You can still make use of its functionalities. They've simply been moved elsewhere.
At Step 5, try to export an IWZIP, you should see a checkbox which is essentially the same feature that the Optimizer did, but inside the software.
Try that out and let me know if this helps. If not, try fixing the issue manually and let me know should this pop up again
Keep me posted on this
Thank you
Stefano