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Ernest Tuff
Ernest Tuff
User

Videos now do not upload with edited site  en

Автор: Ernest Tuff
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I just finished editing my site (Christianissues.co.uk) The error that I spoke to you before; that as the files upload "error" appears at every one of them, still appears, but still uploads.  But now all the videos are missing.  Repeated the upload a few times but the videos are still missing. 

Will send you a snap to refresh your mind on the "error" problem

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Paul M.
Paul M.
Moderator

Hello Ernest,

Have you spoken with your webhost regarding this?  They should be able to look at the error log files on the server to gain an insight as to why this keeps happening.

Do you have a cap on storage space on your web server?  If so, have you checked to ensure that you are not either close to that limit or in excess of it?  It is quite possible that this is the case given that the video files will almost certainly be the largest files in your project.

Also, try holding down the CTRL key whilst entering the Preview mode in WebSite X5, then do a FULL upload of ALL files to the server in Step 5.

Kind regards,

Paul

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