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Robert A.
Robert A.
User

Oh No - is this a catastrophic failure?  en

Автор: Robert A.
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Today I was working on my site updating pages copying between them and the program started hanging - on copy or on trying to edit a text box or even sometimes just pressing the preview button - have I got a corrupted system - have I lost my work? - I restored from a backup but that's suffering the same way???

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Robert A.
Robert A.
User
Автор

Hmmmm - I just set up a new project and that seemed to allow copying and editing - then went into my old project and that crashed as soon as I tried to edit a text box. HELP !!!! - I really don't want to have to go back to a very old copy as I spent a significant amount of time on revisions the last few days. Is there any way to 'debug' a project?

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Esahc ..
Esahc ..
Moderator

Robert

Before proceeding please ensure you have created a proper backup.

Go to step 5, Export Project, this will create an iwzip file (a complete backup). keep it safe.

Has your PC/Laptop been rebooted? If not, please do so.

In your website are there any/many empty cells? Please ensure that on every page every cell has an object in it (it need not have content eg Text Object) and/or remove unnecessary rows and columns.

If this does not resolve the problem, is the issue on only one page? one object? or everywhere??. If the problem is only on one page you could create a new page and recreate the problem page before deleting the old one?

Please advise.

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Robert A.
Robert A.
User
Автор

Hi Esahc,

HUGE - thank you - after putting in well over 100 text objects into lots of pages (Some of which had an extra blank row at the bottom of the page that I don't remember being there) - I did a couple of edits and all seems well now - I think it's a bit of a silly bug - surely the software should put in a 'blank' placeholder field if it needs it???

Anyway THANKS THANKS THANKS

All the best.

Robert.

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Esahc ..
Esahc ..
Moderator

Glad you fixed it.

Please go to step5 export project OFTEN - each iwzip can be renamed (eg add date) at time of creation for multiple recovery points!

Do not put your trust in the backup.

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