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Emile Brown
Emile Brown
User

Photos are not displaying in Masonry Gallery  en

Автор: Emile Brown
Просмотрено 2063, Подписчики 2, Размещенный 0  

How can I fix the problem of photos being displayed with Masonry Gallery?

When you hover over the place where the photo is supposed to be, the description is displayed. However, when you click on this space, the photo is displayed in the showbox...

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18 Ответы - 6 Полезно
Paul M.
Paul M.
Moderator

Hello Emile,

I've asked the Incomedia support staff to take a look at this directly for you, because there does appear to be an issue with the Masonry Gallery.

Please continue to monitor this thread for a reply, which usually takes anywhere between 24-72 hours (excluding weekends).

Kind regards,

Paul

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Размещено От Paul M.
Incomedia
Elisa B.
Incomedia

Hi Emile, 

thank you for getting in touch. 

Does this happen in the program preview as well or online only?

Please let me know. Kind regards.

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Размещено От Elisa B.
 ‪ KolAsim ‪ ‪
 ‪ KolAsim ‪ ‪
Moderator

...!... zero opacity (0) has been assigned to the images ...!...
... correct by attributing 100% opacity (1) ...
...
...!... or alternatively you can use the EXTRA code (x /HEAD):

<style> #masonry_pluginAppObj_43_02 .grid-item img {opacity:1 !important }</style>

------------ IT----------------

...è stata assegnata alle immagini la opacità zero (0)...

... correggere attribuendo la opacità 100% (1)...

...

...!... oppure in alternativa immediata è possibile usare il codice EXTRA (x /HEAD)::

<style> #masonry_pluginAppObj_43_02 .grid-item img {opacity:1 !important } </style>

.

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Размещено От  ‪ KolAsim ‪ ‪
Giuseppe Guida
Giuseppe Guida
User

Hi, probably the opacity at 0 will be due to an insertion of personalized code by the author of the web site as the opacity value cannot be changed in the settings of this object which is fixed by default at 1...

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Размещено От Giuseppe Guida
Emile Brown
Emile Brown
User
Автор

Yes, it has the same problem in preview as well

Elisa B.
Hi Emile,  thank you for getting in touch.  Does this happen in the program preview as well or online only? Please let me know. Kind regards.
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Размещено От Emile Brown
Emile Brown
Emile Brown
User
Автор

Nope, no personalized code has been inserted. Only X5 Addons...

Giuseppe Guida
Hi, probably the opacity at 0 will be due to an insertion of personalized code by the author of the web site as the opacity value cannot be changed in the settings of this object which is fixed by default at 1...
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Размещено От Emile Brown
Incomedia
Elisa B.
Incomedia

Hi Emile, 

may I please ask for a screenshot of the settings defined for this Object?

Thanks! Kind regards.

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Размещено От Elisa B.
Emile Brown
Emile Brown
User
Автор

Please find the attached screenshot as requested.

Just a note. This problem appeared after X5 was upgraded to the latest version.

The "photos" page was working fine with the older version...

I cannot say for sure whether the problem only appeared

  • after I added a new photo or
  • after publishing other updates to the site.

I cannot remember if the photos were displayed after the software upgrade... 

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Размещено От Emile Brown
Incomedia
Elisa B.
Incomedia

Hi Emile, 

thank you a lot for getting back to me. 

I have reported the issue, I will let you know as soon as more information is available. 

Thanks! Kind regards.

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Размещено От Elisa B.
Esahc ..
Esahc ..
Moderator

Emile

If you create a new page and recreate the masonary gallery does it work correctly?

If it does you could remove the "faulty" page and rename the new page.

I recently created a new project with the latest version and had no issues with the masonary gallery. Perhaps the page got corrupted during upgrade process (I always upgrade via import from iwzip because I no longer trust inline upgrade between versions)??

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Размещено От Esahc ..
Emile Brown
Emile Brown
User
Автор

I created new page with new name as suggested. Unfortunately - No joy

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Размещено От Emile Brown
Esahc ..
Esahc ..
Moderator

Emile, do you have this issue with these images in an alternative gallery eg justified, gallery or simple image?

When you created a new page, did you force a full upload (rather than new and changed)

Are you experiencing this issue only online, or also in preview (if in preview, have you tried ctrl+preview before upload?)

Are these images local or perhaps on external drives, across the network, or worse still in the cloud or synchronised with the cloud (onedrive)?

You have created a new page without success, if you create a new project do you have this issue?

Apologies for so many questions. . . .

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Размещено От Esahc ..
 ‪ KolAsim ‪ ‪
 ‪ KolAsim ‪ ‪
Moderator
Emile Brown
I created new page with new name as suggested. Unfortunately - No joy

(It > En) ... hello, ... the LINK would be useful to evaluate this problem ...
... meanwhile I went to check the previous page photos.html  and I noticed that you have modified it, but the problem persists ...
... while waiting to receive the solution to the problem, in this photos.html  page you can immediately resolve with my updated EXTRA code:
<style> #masonry_pluginAppObj_53_01 .grid-item img {opacity:1 !important }</style>

.

ciao

.

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Размещено От  ‪ KolAsim ‪ ‪
Emile Brown
Emile Brown
User
Автор

Thanks KolAsim

I have inserted the extra code. It does reveal the photos, but breaks the plugin.

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Размещено От Emile Brown
Emile Brown
Emile Brown
User
Автор
Esahc ..
Emile, do you have this issue with these images in an alternative gallery eg justified, gallery or simple image? When you created a new page, did you force a full upload (rather than new and changed) Are you experiencing this issue only online, or also in preview (if in preview, have you tried ctrl+preview before upload?) Are these images local or perhaps on external drives, across the network, or worse still in the cloud or synchronised with the cloud (onedrive)? You have created a new page without success, if you create a new project do you have this issue? Apologies for so many questions. . . .

No problem with the images if used with other galleries. Images are also displayed when you click on the page where the images are supposed to be. 
I did force a full upload, yes. Also created a fresh new page with a different name.
I  experience the same problem in preview as well - even with ctrl+preview.
I  downloaded images from onedrive to test.

I still have to try it in another project...

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Размещено От Emile Brown
Esahc ..
Esahc ..
Moderator

Emile, let me kow how you go with the new project, I recently created a new project with the masonary gallery with no issues at all, however, some time ago I found that unless I disabled one drive I had random issues (the synchronisation was affecting project saves), I now only work local.

(is this the same issue?? https://helpcenter.websitex5.com/ru/post/230523 )

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Размещено От Esahc ..
 ‪ KolAsim ‪ ‪
 ‪ KolAsim ‪ ‪
Moderator
Emile Brown
Thanks KolAsim I have inserted the extra code. It does reveal the photos, but breaks the plugin.

(It > En) ... hello, .. I saw that you applied my code and I see that the gallery works regularlywink...
...!... the zoomed images do not match, but this is a different problem...!... ...
..., maybe you need to review the assignments, then press Ctrl + Preview, and then complete the export ...

-

.

ciao

.

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Размещено От  ‪ KolAsim ‪ ‪