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Alain W.
Alain W.
User

Asked for a username and password to open web page  en

Автор: Alain W.
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I uploaded my website to my hosting site, and now when I write my URL address, I have a window that appears telling me that my connection to this site is not private and asks me for a username and a password

Could someone explain this problem?

Thank you for your help

Alain

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6 Ответы - 1 Полезно - 1 Корректно
Andre E
Andre E
Moderator

If you set a page locked, with the lock button in x5 in step3 then you will need credentials to enter the page.

See laso the help guide, here a link with search key as locked entered:

https://guide.websitex5.com/en/support/search?term=locked

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Alain W.
Alain W.
User
Автор

Dear Andre

Thank you for your help

When you say "with the lock button in x5 in step 3" you mean this

Because all pages are unlocked

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JJ. JUAG
JJ. JUAG
User

There are protection options in wx5 but also directly on the server.Please provide the URL so that you can see where the protection function comes from.

JJ.

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Alain W.
Alain W.
User
Автор

Thank you JJ

www.forensicphotography.one

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JJ. JUAG
JJ. JUAG
User

As it looks like, the area for the homepage is password-protected on the server side.Check the settings in your server or ask your host / server operator.

JJ.

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Alain W.
Alain W.
User
Автор

Many thanks for your help
I will contact the provider to unblock my site

Alain

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Размещено От Alain W.