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Pierre B.
Pierre B.
User

2021.3.3 Error  en

Автор: Pierre B.
Просмотрено 491, Подписчики 1, Размещенный 0  

Hello,

Each and every time keep on saying this is my FINAL UPDATE !!

I'm not a Webmaster this is only for me and been with Website X5 PRO for a very long time paying each year.

Again I got this update offer 2021.3.3 and I would like to know if I should be worry about this as I did not upload to the server and getting very scared!

I had to try the update 3 times since Website X5 Pro was (Not responding) for over 30 minutes

Please see attached screenshot and hope I could simply ignore these NEVER got something like this before !? (Look like I'm not able to attach more then one file)

Thank you

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8 Ответы - 1 Полезно
Aleksej H.
Aleksej H.
Moderator
Лучший пользователь месяца EN

Hello.Try to move the project file to the root of any drive in a folder named, for example, 1.

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Размещено От Aleksej H.
Pierre B.
Pierre B.
User
Автор

Hello Aleksej,

I could certenly try to do this but why would I have to do this after an update since I haven't touch anything for the past 6 months ?

I'm always scared to do a move and things could get worst... bad experience the past few years with any update!

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Aleksej H.
Aleksej H.
Moderator
Лучший пользователь месяца EN

"but why would I have to do this after an update since I haven't touch anything for the past 6 months ?" - it is possible that after the update the names of the folders and / or files of the project have changed and now the common path is too long.

I sent a notification about your question to the company employees, expect an answer from them here in the comments.

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Размещено От Aleksej H.
Pierre B.
Pierre B.
User
Автор

I sent a notification about your question to the company employees, expect an answer from them here in the comments.

For some reason the path does not look any changes to that aspect

BUT RIGHT NOW cannot export to server modification I just made !!!

ENOUGHT I have to stop using WEBSITEX5 product 2 years ago took me 1 year before I was able to use this product cause of UPDATE !!!!

Here is a screenshot I try multiple things and nothing will let me export !!!

Once again all I did was UPDATE  (Terrible feeling) after so many years and I only use this program for personnal use only !!!

Hope staff will read this !!!

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Размещено От Pierre B.
Incomedia
Stefano G.
Incomedia

Hello Pierre

I'm sorry to hear that you're so dissatisfied with the new update.

I would like to help you analyze this issue on this topic while keeping the problem with the Database on your other topic, as to dedicate our attention to a single issue per topic

When updating to a new version of the software, it has to recreate some files. That being said, Windows has a certain limit to how long a file's path can be. It is probable that some file with a very long name while being recreated, meets this situation and Windows denies its creation.

Are you aware of any such file in your project?

If you wish, I can ask you to send me your project and I will verify it for you

Let me know if you wish to proceed this way and I will turn the topic private

Thank you

Stefano

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Размещено От Stefano G.
Pierre B.
Pierre B.
User
Автор

Hello Stefano,

Thanks for your reply yes I'm aware of windows limit to how long a file's path and all previous update nothing was modify so don't think it might be the case... ALSO after closing and opening multiple times this error message is gone !

MY MAIN problem right now is more important which I CANNOT export to server any changes...

(See attached error message try to follow the instruction but as I have very little knowledge with database nothing is working for me)

Waiting for your reply

Best Regards

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Размещено От Pierre B.
Incomedia
Stefano G.
Incomedia

Hello Pierre

So if I understand correctly this issue is solved for now

Okay, then I will continue on your other topic regarding your Database issue as to keep all information to their own topics

Thank you for your feedback

Stefano

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Размещено От Stefano G.
Pierre B.
Pierre B.
User
Автор

Hello Stefano,

After opening and closing multiple time Website X5 Pro I don't get the file structure error (NOT sure if I shoudl still be worry) ?

And yes try everything for the Databse and cannot make it work not able to export to server always the same error message no matter what I try (changing names( as previous screenshot I sent you)

Best Regards,

Pierre

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Размещено От Pierre B.